Saperr

Q: How to setup Canon Selphy CP900 printer over WiFi in Mavericks?

Hi,

After upgrade to Mavericks I can't install my Canon Selphy CP900 printer.

I simply wanted to print over WiFi network.

How could I do that?

 

Thanks in advance!

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 31, 2013 3:12 PM

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Q: How to setup Canon Selphy CP900 printer over WiFi in Mavericks?

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  • by SteveBretz2013,

    SteveBretz2013 SteveBretz2013 Nov 23, 2013 9:57 AM in response to Saperr
    Level 1 (0 points)
    Nov 23, 2013 9:57 AM in response to Saperr

    Hey Big Thanks to redogg!

     

    i'm sitting here in Germany trying to figure out a way to get my new cp900 to run on mavericks.

    You helped me out alot!

     

    Thanks

  • by ncollingridge,

    ncollingridge ncollingridge Nov 27, 2013 7:26 AM in response to redogg
    Level 1 (14 points)
    Mac OS X
    Nov 27, 2013 7:26 AM in response to redogg

    I have followed the instructions for editing the installer to the letter, but when I launch the modified pkg I get an error saying There was an error reading the package. JavaScriptError.

     

    I have also tried downloading the one you kindly provided via your Dropbox, but with this one I get the message The operation couldn't be completed. (com.apple.installer.pagecontroller error -1.). Couldn't open "SELPHY CP series Printer driver_6.2.0.1.pkg.

     

    Any clues?

  • by ncollingridge,

    ncollingridge ncollingridge Nov 27, 2013 11:30 AM in response to ncollingridge
    Level 1 (14 points)
    Mac OS X
    Nov 27, 2013 11:30 AM in response to ncollingridge

    Although I haven't got to the bottom of the problem with why the edited installer package I tried to produce with FPE didn't work, I have now succeeded in downloading and installing the version that redogg made available. Stupidly I tried to download the dropbox file by right-clicking on the link, which didn't work because the URL was obviously not the URL of the file but the URL of the dropbox page where the file could be downloaded from. Once I had properly engaged my brain I was able to download the file and install the new driver. Then when I connected my CP900 and switched it on the OS automatically installed the printer in the normal way - no need to click the + sign in Printers & Scanners.

  • by URamsing,

    URamsing URamsing Dec 3, 2013 4:12 AM in response to redogg
    Level 1 (0 points)
    Dec 3, 2013 4:12 AM in response to redogg

    Excellent - thank you for sharing!

  • by Douglas Parker1,

    Douglas Parker1 Douglas Parker1 Dec 4, 2013 7:40 AM in response to Saperr
    Level 2 (175 points)
    Dec 4, 2013 7:40 AM in response to Saperr

    To everyone realizing that the Canon Selphy CP900 won't install through Canon's driver installer, Canon has stated that they consider the CP900 a "seasoned" product and that it will not be supported moving forward.  There will be no new drivers for Mac OS 10.9 or Windows 8.1.  FYI, the unit has been on the market for less than 18 months.

     

    I find this incredibly disrespectful to the consumer.  They might not think much of $100, but a $100 printer is a decent size purchase for myself and a lot of other people, especially for a 4x6 photo printer.  Canon is notorious for dropping support for products, but even knowing this, I expected it to work on at least 2 versions of Mac OS and to be supported for at 24 months on the market.

     

    Please let Canon know how you feel about this.

     

    Are there any consummer protection laws regarding a reasonable amount of time to expect a product to be supported after it is introduced into the marketplace.

  • by ncollingridge,

    ncollingridge ncollingridge Dec 4, 2013 9:35 AM in response to Douglas Parker1
    Level 1 (14 points)
    Mac OS X
    Dec 4, 2013 9:35 AM in response to Douglas Parker1

     

    As we know, the current drivers do work as long as you override the OS version check. So fixing the current problem could be a trivial amount of work for them. However I guess that they have a policy of not supporting their drivers on a new version of the OS until their compatibility has been fully qualified. This may be valid with Windows, but given the relatively small changes in the printing infrastructure between 10.8 and 10.9 this seems, to say the least, over-cautious.

     

  • by Douglas Parker1,

    Douglas Parker1 Douglas Parker1 Dec 4, 2013 12:52 PM in response to ncollingridge
    Level 2 (175 points)
    Dec 4, 2013 12:52 PM in response to ncollingridge

    ncollingridge wrote: This just can't be right - the CP900 is still listed as a current model, at least on the Canon UK website.I suspect that it is more likely to be the usual issue with Canon that they are ridiculously slow in updating their drivers when new versions of OS X come out.

     

    I agree that just simply cannot be correct, but according to Canon the CP900 is considered a legacy product that will no longer be supported.  I am posting the exact language of the email below.  I am frankly stunned since it is a fairly new printer and since the driver works perfectly, just not the installer.

     

     

    We are always encouraged to see that our "seasoned" products are still providing reliable service within the operating system for which they were originally designed.

     

    Canon has decided not to provide Mac OSx 10.9 drivers for the CP900. While considering the desire to provide the best possible support for Canon's current products in a timely manner, Canon must make decisions on which products to support when new operating systems are introduced. These decisions are generally based on the age of the product and the number of product estimated to be still in use.

     

  • by claudekeithlee,

    claudekeithlee claudekeithlee Dec 5, 2013 5:43 AM in response to Douglas Parker1
    Level 1 (0 points)
    Dec 5, 2013 5:43 AM in response to Douglas Parker1

    The ridiculous fact is that in Hong Kong, there are still many shops seriously marketing this model for youngsters and poeple like me wanting to simply print photos as easily as we used to be with bigger printers. I feel cheated is that the retailers don't know it's not supporting OSX10.9!!!

     

    I swear I won't use Canon products any more as I have the same case with my expensive document scanner DR-2010C. Same, no updated driver from Canon. I'll also tell my friends better not to use it.

  • by focuss44,

    focuss44 focuss44 Dec 5, 2013 6:58 AM in response to Saperr
    Level 1 (0 points)
    Dec 5, 2013 6:58 AM in response to Saperr

    Thank you Redogg!!! Just got a brandnew CP900 with a warranty of 2 years. Your edited driver was working for my Maverick 10.9 .

     

    It is a shame that Canon does not provide a compatible driver for Maverick.

     

    Greetings from the Netherlands and thanks for sharing it with us!!

  • by Zenwarrior1,

    Zenwarrior1 Zenwarrior1 Dec 5, 2013 7:47 AM in response to redogg
    Level 1 (4 points)
    Dec 5, 2013 7:47 AM in response to redogg

    Thank you so much Redogg, this worked perfectly

    (for me I downloaded the file, then deleted the Canon Printer and then added it back on my Mac)

     

    You are so kind to have made this driver and then made it available to the rest of us, especially since the maker of the printer - Canon - acts like they could not be bothered, they really are horrible people, shame on them

  • by kussssi,

    kussssi kussssi Dec 6, 2013 1:25 AM in response to Saperr
    Level 1 (0 points)
    Dec 6, 2013 1:25 AM in response to Saperr

    I bought my Canon Selphy CP900 last week and received the package yesterday. During setup at home, I quickly found out that there is a problem with the available driver and OS 10.9. I finally ended up here with an easy and quick solution (@redogg: thank you very much!!!) for the problem: it works perfectly!

     

    This weekend I will send a letter to Canon Inc. in my country to express my dissatisfaction with the situation of beeing "off seasoned" with that printer - which is currently sold in shops all around the world - so quickly!

  • by cbell120,

    cbell120 cbell120 Dec 7, 2013 7:40 AM in response to redogg
    Level 1 (0 points)
    Dec 7, 2013 7:40 AM in response to redogg

    redogg thank you very much for your help! I stayed up until 3H00 last night trying to solve this problem of drivers for MAVERICKS & CP900.

    Got up this morning landed on your sollution and it worked like a charm.

    Downloaded your drivers directly, in all, took 3 minutes.

     

    All other sollution from other blogs prior did not function.

     

    I appreciate your efforts and wish you the best.

     

    Sincerly,

     

    Claude

     

    Montréal, Canada

  • by paulleehk,

    paulleehk paulleehk Dec 10, 2013 7:12 AM in response to cbell120
    Level 1 (0 points)
    Dec 10, 2013 7:12 AM in response to cbell120

    Thank you redogg, you're so great!!

  • by mitchell s,

    mitchell s mitchell s Dec 11, 2013 1:53 PM in response to redogg
    Level 1 (0 points)
    Dec 11, 2013 1:53 PM in response to redogg

    Thanks, redogg, for the updated driver file. It worked like a charm. I purchased the Selphy CP900 for my wife for Christmas. Neither of us noticed it wasn't compatible with Maverick. Since she had her heart set on this particular printer I decided to unpack it and install the software in advance so I could make sure it worked OK. I'm glad I did. It gave me time I would really prefer not to spent on Christmas day to find your work around. Thanks again.

  • by debzidoo1,

    debzidoo1 debzidoo1 Dec 15, 2013 6:28 AM in response to redogg
    Level 1 (0 points)
    Dec 15, 2013 6:28 AM in response to redogg

    Thanks so much Redogg. I've had my selphy less than six months and only just upgraded to Mavericks. Absolutely disgusted with Canon's attitude, and will be contacting them to tell them so. Your driver package worked perfectly and I am so grateful. Interestingly enough, on the specification page it says:

    MacintoshUSB connection: Mac OS X v10.6 – 10.7
    Wi-Fi connection: Mac OS X 10.6.8 or later

    which is obviously a complete lie. I will be pointing this out to them also.

     

    Thanks again, you're a star.

     

    PS - can we all contact you again when we upgrade to 10.10?! x

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