HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
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Helpful answers
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Dec 7, 2013 6:16 AM in response to AdewoleBabasinaby sheila_m.,Hello AdewoleBabasina,
Thank you for providing the details of iTunes unexpectedly quitting when accessing the iTunes Store. I found an article with steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you continue to experience issues accessing the iTunes Store after following the steps in that article, I recommend continuing with the following article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thank you for using Apple Support Communities.
Best,
Sheila M.
