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Kernel Crashes on iPhoto Movies

277 Views 2 Replies Latest reply: Dec 6, 2013 3:46 AM by Disgusted Customer RSS
Jefferis Peterson Level 2 Level 2 (325 points)
Currently Being Moderated
Dec 5, 2013 7:43 PM

Lately, my MacBook Pro has been crashing with the updates of iPhoto and Mavericks almost continously when selecting movies in iPhoto.  It is a kernel crash. Appears to be related to the graphics card. Any help greatly appreciated:

Anonymous UUID:       BDB26295-1C09-811B-6C13-73D376169F23

 

 

Thu Dec  5 22:28:17 2013

panic(cpu 1 caller 0xffffff7f9780afac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812972b000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 1), Frame : Return Address

0xffffff802244b140 : 0xffffff8015422f69

0xffffff802244b1c0 : 0xffffff7f9780afac

0xffffff802244b290 : 0xffffff7f960a553d

0xffffff802244b350 : 0xffffff7f96171d9e

0xffffff802244b390 : 0xffffff7f96171dfc

0xffffff802244b400 : 0xffffff7f963f65be

0xffffff802244b530 : 0xffffff7f96195d41

0xffffff802244b550 : 0xffffff7f960ac08d

0xffffff802244b600 : 0xffffff7f960a9bae

0xffffff802244b800 : 0xffffff7f960aaaf6

0xffffff802244b8e0 : 0xffffff7f96e86ba2

0xffffff802244b920 : 0xffffff7f96e9655f

0xffffff802244b940 : 0xffffff7f96ec451b

0xffffff802244b980 : 0xffffff7f96ec457b

0xffffff802244b9c0 : 0xffffff7f96e9bff5

0xffffff802244ba10 : 0xffffff7f96e67d3e

0xffffff802244baa0 : 0xffffff7f96e63cc7

0xffffff802244bad0 : 0xffffff7f96e61816

0xffffff802244bb00 : 0xffffff80158cb873

0xffffff802244bb90 : 0xffffff80158cd76f

0xffffff802244bbf0 : 0xffffff80158cb28f

0xffffff802244bd40 : 0xffffff80154b6008

0xffffff802244be50 : 0xffffff8015426bb1

0xffffff802244be80 : 0xffffff80154139b5

0xffffff802244bef0 : 0xffffff801541e003

0xffffff802244bf70 : 0xffffff80154c921d

0xffffff802244bfb0 : 0xffffff80154f3e26

      Kernel Extensions in backtrace:

         com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f96054000->0xffffff7f962c3fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f959e8000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f96044000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f96001000

         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f977fd000->0xffffff7f9780ffff

            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f977f5000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95fad000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f959e8000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f96001000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f977f8000

         com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f962ce000->0xffffff7f9657afff

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f96054000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f959e8000

         com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 6e46000->0xffffff7f96f10fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f959e8000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f96044000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f96001000

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f96054000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

13A603

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9), NVIDIA GeForce GT 330M 51, 8 GB R
  • Linc Davis Level 10 Level 10 (107,955 points)
    Currently Being Moderated
    Dec 5, 2013 8:39 PM (in response to Jefferis Peterson)

    You have the MacBookPro6,2, the Edsel of Macs. It has a defective logic board that may be covered by this recall program:

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued in February 2011, so the replacement program will be ending quite soon.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

     

     

    Sometimes the replacement part is also defective, so be prepared for that possibility.
       
    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
       
    *An SSD doesn't need to be zeroed.
  • Disgusted Customer Calculating status...
    Currently Being Moderated
    Dec 6, 2013 3:46 AM (in response to Linc Davis)

    It won't be covered, I did all of the above, twice, and spoke to apple support for an hour, they got my contact info and emailed me back that nothing can be done.I might just try and sell it outright with the problem 8gb ram and a 500gb hybrid ssd.

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