HT201328: How to unlock your iPhone for use with another carrier

Learn about How to unlock your iPhone for use with another carrier
DChan80

Q: How can i unlock my iphone5 that i purchased at cricket? I have moved to minnesota and cricket doesnt have coverage here and i have no service provider anymore

How can i get my iphone5 that i purchased from cricket unlocked so that i can get service activated to it again? I had service with cricket but had to move back to minneapolis mn and cricket does not offer coverage here so they knocked me off their service. I cant even use my phone with another provider cause it is locked to cricket. 

iPhone 5, iOS 7.0.4

Posted on Dec 6, 2013 5:53 PM

Close

Q: How can i unlock my iphone5 that i purchased at cricket? I have moved to minnesota and cricket doesnt have coverage here and i hav ... more

  • All replies
  • Helpful answers

  • by stedman1,

    stedman1 stedman1 Dec 6, 2013 5:54 PM in response to DChan80
    Level 9 (73,747 points)
    Apple Watch
    Dec 6, 2013 5:54 PM in response to DChan80

    Contact cricket to determine their unlocking policy, and if you qualify.

  • by DChan80,

    DChan80 DChan80 Dec 6, 2013 5:57 PM in response to stedman1
    Level 1 (0 points)
    Dec 6, 2013 5:57 PM in response to stedman1

    I contacted cricket 3 times. Each time they told me it was illegal for them to do that and they would not give me a code to do it.

  • by DChan80,

    DChan80 DChan80 Dec 6, 2013 5:59 PM in response to DChan80
    Level 1 (0 points)
    Dec 6, 2013 5:59 PM in response to DChan80

    They said they only unlock phones if you are leaving the country, but they do not do it just so you can go to another service provider here in the states.

  • by stedman1,

    stedman1 stedman1 Dec 6, 2013 6:07 PM in response to DChan80
    Level 9 (73,747 points)
    Apple Watch
    Dec 6, 2013 6:07 PM in response to DChan80

    Cricket is being somewhat deceitful. It is in no way illegal for them to provide unlocking. As in all cases, unlocking is totally the decision of the cellular provider.

  • by KiltedTim,

    KiltedTim KiltedTim Dec 6, 2013 6:23 PM in response to DChan80
    Level 9 (55,588 points)
    Mac OS X
    Dec 6, 2013 6:23 PM in response to DChan80

    It's not illegal for them to unlock it. However, there is no law that says they must do so. Sell it to someone who can use it and buy a new phone.

  • by Slim Bee,

    Slim Bee Slim Bee Nov 14, 2014 8:53 PM in response to stedman1
    Level 1 (0 points)
    Nov 14, 2014 8:53 PM in response to stedman1

    US Cricket Provider said ONLY Apple can release the unlock code. Apple PLEASE respond on this issue.

     

    I had also accidentally bought an iPhone which was locked to US Cricket service, i had contact direct to US Cricket support they've said ONLY Apple will do the unlock.

     

    Apple, PLEASE help

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Nov 14, 2014 9:06 PM in response to Slim Bee
    Level 9 (58,969 points)
    iPhone
    Nov 14, 2014 9:06 PM in response to Slim Bee

    Slim Bee wrote:

     

    US Cricket Provider said ONLY Apple can release the unlock code. Apple PLEASE respond on this issue.

     

    Apple is not here. This is a user-to-user technical support forum. You can contact Apple using the information found by clicking the Contact Us link at the bottom right of every page in these forums. However, they will tell you the same thing that has already been stated in this thread: Only Cricket can unlock the phone.