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iPhone 5s not playing in car through USB

1608 Views 1 Reply Latest reply: Dec 7, 2013 9:50 AM by sheila_m. RSS
Mtosches8 Calculating status...
Currently Being Moderated
Dec 5, 2013 1:50 PM

I have a Suzuki Kizashi and used to play my music on my iPhone 4S (not updated to iOS 7) through my car USB port. I bought the 5s and now my dash shows the music is playing and I can change the songs but NO AUDIO will come through the speakers. Any ideas?

 

Helllllp!!!

iPhone 5s, iOS 7.0.4
  • sheila_m. Community Specialists Community Specialists (3,095 points)
    Currently Being Moderated
    Dec 7, 2013 9:50 AM (in response to Mtosches8)

    Hello Mtosches8,

     

    Congratulations on your new iPhone 5s, and thank you for the details of the issue you are experiencing when connecting your iPhone 5s with your Suzuki Kizashi's stereo.

     

    In my experience, when updates are released for iOS devices, compatible devices release an update to maintain compatibility.  Step 2 from the article below recommends checking with the manufacturer of your car stereo to see if there is a firmware update available for your car stereo:

    2. Update software and firmware if necessary

    Verify that both your car stereo and your device have the latest software versions. Contact the manufacturer to see if any updates are available. If your device does not have the latest version of the iOS, update to the latest software version.

     

    I recommend reviewing the full article here for additional troubleshooting steps:

    iOS: Troubleshooting car stereo connections

    http://support.apple.com/kb/TS3581

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

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