HT202659: Where can I use my Apple ID?

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cjc25

Q: I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account.  However, apple was able to bill me for my non-existent iCloud account.  How does that happen?

I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account.  However, apple was able to bill me for my non-existent iCloud account.  How does that happen?

Windows 7

Posted on Dec 7, 2013 10:39 AM

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Q: I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account.  However, ... more

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  • by randers4,

    randers4 randers4 Dec 7, 2013 12:38 PM in response to cjc25
    Level 9 (62,891 points)
    Dec 7, 2013 12:38 PM in response to cjc25

    If you didn't create an iCloud account on an iOS device or Mac, you don't have one.  You can't create an account on a PC.  If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.