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  • 165. Re: Set snooze duration for Mountain Lion notifications
    Rudolfus Level 1 Level 1 (0 points)

    I did right now the following test with Reminders on OSX 10.9.0:

     

    I set a Reminder "Test" to occur in 1 min. Then I waited 1 minute. The (sticky) banner appeared. I click-hold the snooze button and selected in 1 min. The banner disappeared. Now I closed my MacBooks lid to have it sleep. I waited 2 minutes to assure the snooze time of 1 minute is over. Then I opened the lid. I could not see any banner at the log in screen. After log in, no banner from the Snooze-Test either. Waited additional 20 minutes. But the Snooze-Event did not create any banner anymore. Though, when looking into the Notification Center list (2 finger slide from right side) I could see the TEST event in the list of Reminders as "22 minutes in the past" (my translation, I use a non-english localization).

     

    A similar test with a Calendar Event could be one with a Calender Event that has a duration of 1 minute. Here one has to look at several cases, alert pre event and alert during event and snooze pre event, snooze during event and snooze after event. But the results are similar. If the event (or event of snooze) passed during sleep of the Mac and you open the lid, you get no banner and there is no item in Notification Center in opposite to Reminders where is at least the item in the list.

  • 166. Re: Set snooze duration for Mountain Lion notifications
    Rudolfus Level 1 Level 1 (0 points)

    Atm, with my workflow coming from Snow Leopards iCal, now on Mavericks, I have to constantly check 3 places, cause otherwise I would miss some Events: NotificationCenter, Calender, Reminders. On 10.6.8 I could rely on the alerts and the snoozed alerts from iCal or alternatively check one single place: iCal.

     

    I think this situation now needs to be adressed by an integraded fix of Apple, so I could e.g. use just Calendar and ignore the other options (Reminders NotificationCenter). Or I need some kind of a clue how to use this complicated system of possibilities I am confronted with in Mavericks when trying to organize my different daily weekly or monthly tasks.

  • 167. Re: Set snooze duration for Mountain Lion notifications
    CT Level 6 Level 6 (15,515 points)

    Rudoofus:

     

    Consider updating your workflow to take account of the changes in the OS over the past few years.

  • 168. Re: Set snooze duration for Mountain Lion notifications
    dicksondm Level 1 Level 1 (0 points)

    Hope this isn't too much information, but it is a summation of my emailed discussions with a Apple senior advisor from Tech Support.  In addition, I have spent considerable time on the phone with Apple Tech Support, on several occasions, regarding this topic.

     

    If any of you want to jump in and contact Phil please reference Case Number 528471028.

     

    From me to Phil

     

    For Phil - More from David (my comments in red)

     

     

    On Nov 25, 2013, at 4:29 PM, Phil Budreau <pbudreau@apple.com> wrote:

     


    David,

    The best place to communicate with the Engineers is through the Apple feedback page @ www.apple.com/feedback Already done that!!!  No response, yet.

     

    I appreciate your frustration with the situation, but as of now I’ve outlined all of our solutions except for one (I don’t see any “solutions,” especially going back to Mountain Lion). If you want to go back to Mountain Lion (see  all of my inserted comments in your original response - Mountain Lion is no solution)., we can use Internet Recovery to get the system back to the version of OS X that you prefer.

     

    I will also reply back to them directly and ask if there is a particular reason this is expected to behave that way in Mavericks.

     

     


    Thanks,

     

    Phil

     

    E-Mail: pbudreau@apple.com
    Phone: 877-388-0879 ext. 34646
    Office Days: Friday - Tuesday
    Office Hours: 6:30AM - 3:30PM PST

     

     

    P. S. If you wish to reach me regarding this case, please contact me at 1-877-388-0879 ext. 34646. I currently work Friday - Tuesday 6:30AM - 3:30PM PST. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. If you prefer--or if you need assistance with a different issue--please contact Apple at 1-800-MY-APPLE or http://www.apple.com/support.

     

    On Nov 25, 2013, at 1:07 PM, David DICKSON <davidmdickson@earthlink.net> wrote:

     


    Phil,

    I appreciate your follow-up, but…

     

    Engineering’s explanation doesn’t help — the behavior may be “expected,” but to me is virtually useless.  Setting up “pre-event” alerts doesn’t help either — when the “event start time” is reached a “pre-event” alert changes into an “event alert” that dies when the “event end time” is reached.

    Is there anyone up the Apple food chain I can talk to — maybe an engineer?  Why doesn’t Apple just mimic BusyCal?  This doesn’t seem to me to be a difficult thing to fix.

    Thanks,

    David

     

    On Nov 25, 2013, at 3:01 PM, Phil Budreau <pbudreau@apple.com> wrote:

     


    David,

    I’ve received a response from our Engineers concerning the issue with the Calendar event alerts disappearing. They informed me that in Mavericks, this is expected behavior. They didn’t explain as to why this may have changed (This is not a change— this is new with Mavericks, although alerts and snoozes options are much better than with Mountain Lion.  Mountain Lion had 15 minute snoozes, and that was it. I contacted Apple back then, because iCal I had been using had the same snooze options I’m talking about.  I finally relented and bought BusyCal.  BusyCal works fine.) however. I wish there was more I could come back to you with. As for a solution that may suit your needs (this is more of a reindeer because I am sure you know this already), you can set up a pre-event alert. These alerts should (they do not) remain even after the event has expired. Thanks for your time and patience while we dealt with this issue.

     

     


    Thanks,

     

    Phil

     

    E-Mail: pbudreau@apple.com
    Phone: 877-388-0879 ext. 34646
    Office Days: Friday - Tuesday
    Office Hours: 6:30AM - 3:30PM PST

     

    On Nov 12, 2013, at 11:20 AM, Phil Budreau <pbudreau@apple.com> wrote:

     


    David,

     

    Here is my contact info as promised. Contact me with any additional info and/or if the Aarm issue persists.

     

    Thanks,

     

    Phil

     

    E-Mail: pbudreau@apple.com
    Phone: 877-388-0879 ext. 34646
    Office Days: Sunday - Thursday
    Office Hours: 7:00AM - 4:00PM PST

     

     

    P. S. If you wish to reach me regarding this case, please contact me at 1-877-388-0879 ext. 34646. I currently work Sunday - Thursday 7:00AM - 4:00PM PST. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. If you prefer--or if you need assistance with a different issue--please contact Apple at 1-800-MY-APPLE or http://www.apple.com/support.
    (Available only in the United States and Canada)

     

  • 169. Re: Set snooze duration for Mountain Lion notifications
    Golf25Radioman Level 1 Level 1 (5 points)

    alesfromljubljana wrote:

     

    Click and hold on the Snooze button to bring up a drop down menu. Snooze times from minutes to hours to days to weeks.

    Thanks for the tip.  I had moved to BusyCal, given up on Calendar.  I'm going to start using Calendar today and see how it goes. I've set the Notifications to Alerts (not Banners) so the reminders will stay there until I dismiss/reschedule them - hopefully. 

     

    Tom

  • 170. Re: Set snooze duration for Mountain Lion notifications
    dicksondm Level 1 Level 1 (0 points)

    I would suggest two things:

     

    First, do not deactivate/delete BusyCal, at least not yet.

     

    Second, go back a few pages in this discussion to where the alert/snooze issue starts.  And read everything from that point forward.

     

    I have not gotten any resolution from Apple Support, except to say basically, "That's just the way it is." 

     

    I have deactivated Apple Calendar, and am back to using BusyCal exclusively.

  • 171. Re: Set snooze duration for Mountain Lion notifications
    CT Level 6 Level 6 (15,515 points)

    Thanks for sharing, Dick.

  • 172. Re: Set snooze duration for Mountain Lion notifications
    Bill Fant1 Level 1 Level 1 (20 points)

    FINALLY!!

     

    In case you missed it: http://reviews.cnet.com/8301-13727_7-57616482-263/set-snooze-times-for-notificat ions-in-os-x-mavericks/

     

    Mavericks brings back the snooze feature in notifications, however it's not so obvious and you may have missed it. I just happened to come across this article.

  • 173. Re: Set snooze duration for Mountain Lion notifications
    Csound1 Level 8 Level 8 (35,280 points)

     

     

    Click and hold on the Snooze button to bring up a drop down menu. Snooze times from minutes to hours to days to weeks.

  • 174. Re: Set snooze duration for Mountain Lion notifications
    RandyChev Level 1 Level 1 (10 points)

    Not so fast, Bill. Read up a few posts and you'll see that if you are counting on Mavericks to keep an alert on your screen until you get back to your desk after the holidays, or even after lunch, you may miss quite a few events. Alerts are NOT back to the fool proof system you could count on in Snow Leopard.

     

    Apple has pushed me over to BusyCal and I still see no compelling reason to switch back.

  • 175. Re: Set snooze duration for Mountain Lion notifications
    Bill Fant1 Level 1 Level 1 (20 points)

    I read through some of those posts and I'll see how it works out. Hopefully, between my iPhone, my iPad and my Mac, I'll get the message. I relied heavily on the Mac snooze feature and was none too happy when it was gutted in a previous OS update. This is, at least, a step in the right direction, but perhaps more work is needed. I'll post again later if frustration continues.

  • 176. Re: Set snooze duration for Mountain Lion notifications
    CT Level 6 Level 6 (15,515 points)

    Keep us posted on your frustration, Mr. Fahrt.

  • 177. Re: Set snooze duration for Mountain Lion notifications
    dicksondm Level 1 Level 1 (0 points)

    And I just found out they deleted the capability to use headers and footers with the new Pages version in Mavericks.

  • 178. Re: Set snooze duration for Mountain Lion notifications
    MDF2 Level 1 Level 1 (0 points)

    They deleted EVERYTHING that is useful to a business person in both Pages and Numbers :-(

  • 179. Re: Set snooze duration for Mountain Lion notifications
    chmed Level 1 Level 1 (15 points)

    Hmm.  Should I then stick with my iwork 09?  Don't let it update to the latest version? 

     

    btw, I just realized that the Mavericks calendar app is also missing the preference for new event duration.  To be more clear, when I click on a day in the month calendar to create an event, it always creates an event of some duration of hours.  I used to be able to set a preference to make new events with 'all day' duration by default.  From other threads, it looks like this feature is just gone now.  I can't understand this kind of thinking from Apple.  I think studies were done in the 60's showing that this is a sure fire way to tick people off.