John 32

Q: Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

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Q: Cannot get mail the connection to the server failed

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  • by Bethannyc,Helpful

    Bethannyc Bethannyc Oct 6, 2013 8:43 PM in response to John 32
    Level 1 (5 points)
    Oct 6, 2013 8:43 PM in response to John 32

    I am so happy I googled this. Although I have been getting my mail this message comes up two to three times each time I refresh my mail feed and I need to click ok for it to go away. I completely deleted my gmail and exchange accounts. Then I reinstalled them and the message does not appear any longer! Yahoo!

  • by 5 Lines.com,

    5 Lines.com 5 Lines.com Oct 10, 2013 12:36 PM in response to John 32
    Level 1 (0 points)
    Oct 10, 2013 12:36 PM in response to John 32

    I deleted the email icloud account three times with no luck. So to make this work I used the Settings -> Mail, Contacts, Exchange -> Other (under Accounts) -> Account (under Other)  -> clicked at end of username field -> Done (on account screen) -> Done (on Other screen) "other" option, rather than the

    iCloud.jpg process and BAM! It worked!!

  • by Chloe0403,

    Chloe0403 Chloe0403 Oct 14, 2013 2:55 AM in response to John 32
    Level 1 (0 points)
    Oct 14, 2013 2:55 AM in response to John 32

    Yes...delete your e-mail account and then add it again.  Works!

  • by mattfromhatfield peverel,

    mattfromhatfield peverel mattfromhatfield peverel Oct 14, 2013 4:08 AM in response to Chloe0403
    Level 1 (0 points)
    Oct 14, 2013 4:08 AM in response to Chloe0403

    Yes it does work, however we are having to do this 2-3 times a week. It would be a lot easier if Apple didn't cache the bad data.

  • by Kamlash,

    Kamlash Kamlash Oct 15, 2013 6:01 AM in response to John 32
    Level 1 (0 points)
    Oct 15, 2013 6:01 AM in response to John 32

    My email was fine, over the weekend my mail box did not update and now i keep getting error message connection to the server failed. I rebooted iphone did not work, i refreshed my passed this did not work, i deleted my email account and set it back up and now i can cannot get my emails at all. Does anyone have any other tips or advise

  • by stypler1979,

    stypler1979 stypler1979 Oct 16, 2013 3:01 PM in response to Kamlash
    Level 1 (0 points)
    Oct 16, 2013 3:01 PM in response to Kamlash

    Kamlash, I experience this also on the 1st week I got my iP5s and iP5.. what i did was I deleted all my email accounts (namely: yahoo, gmail, hotmail and including icloud account)  and reseted the network...

    When the phone turn back on and network has been restored, I manually add my emails Yahoo, Gmail and Hotmail only excluding my icloud account.. since then the annoying

    " MAIL CONNECTION TO THE SERVER FAILED"

    message is gone and never pop up again. every time I check my emails over wi-fi or 3G connection..

  • by robbspace,

    robbspace robbspace Oct 25, 2013 1:19 PM in response to John 32
    Level 1 (0 points)
    Oct 25, 2013 1:19 PM in response to John 32

    It happend to me, I changed my email password on my desktop and forgot to do it on my phone.

    now it's working fine.

     

    hope that helped

  • by Kamlash,

    Kamlash Kamlash Oct 25, 2013 1:42 PM in response to stypler1979
    Level 1 (0 points)
    Oct 25, 2013 1:42 PM in response to stypler1979

    Thank you so much for your suggestion I tried this several times and it did not work, intact I lost all my current emails. I left my this for a week and then re tried and at long last it worked my email account worked. Thank goodness.

  • by KikiRico,

    KikiRico KikiRico Nov 13, 2013 8:40 PM in response to John 32
    Level 1 (0 points)
    Nov 13, 2013 8:40 PM in response to John 32

    I am  having this same issue but on my ipad. Does anyone else have this same problem with their iPad?

    HELP PLEA

  • by mattfromhatfield peverel,

    mattfromhatfield peverel mattfromhatfield peverel Nov 13, 2013 11:59 PM in response to John 32
    Level 1 (0 points)
    Nov 13, 2013 11:59 PM in response to John 32

    My issue is that the problem happens too often, for some users in bad signal areas or when traveling by plane, several times a day.

     

    I am sad to report that one firm that I support have had enough, they have dropped iOS devices after in desperation they tried an HTC Android device that does not suffer from this issue.

     

    I now have to support Android :-(

     

    This is such a stupid error on Apples behalf. It is very simple to fix.

  • by Musicluva29,

    Musicluva29 Musicluva29 Nov 14, 2013 1:20 AM in response to John 32
    Level 1 (0 points)
    Nov 14, 2013 1:20 AM in response to John 32

    This happened to me. Just delete your account on your device and put it back in. Works a treat :)

  • by Grande Chupacabra,

    Grande Chupacabra Grande Chupacabra Nov 25, 2013 10:22 AM in response to John 32
    Level 1 (0 points)
    Nov 25, 2013 10:22 AM in response to John 32

    I am having no luck with this. In fact it seems that it has synced the issue across all my i devices, phone, pad, macbook, and desktop. All of my devices cannot access my Yahoo account outside of using the Yahoo mail app or the website. They were all working fine a week ago. I have tried to edit the account and have also deleted the account and adding it 'automatically' following the Yahoo choice. I have also tried it manually. What the heck is going on?

     

    Anybody have a definitve fix yet?

     

    Thanks

  • by Joshua Churchtown,

    Joshua Churchtown Joshua Churchtown Nov 25, 2013 12:34 PM in response to John 32
    Level 1 (0 points)
    Nov 25, 2013 12:34 PM in response to John 32

    Grande and other Yahoo users,

     

    Yahoo has decided not to play nice with other mail clients. Yahoo wants to drive more traffic and present more targeted ads to users. To do so requires collecting more data on users which is so much easier to do when using the Yahoo app or directly through their web portal. Basically, they want to be Google and they think people will tolerate finicky problems (just like trying to use Gmail on outlook or iOS) except Yahoo is never graceful with changes. In short, if you want Yahoo to play nice with iOS, slow down or stop using Yahoo until they get the message.

     

    Best of luck.

     

    http://arstechnica.com/information-technology/2013/11/yahoo-tries-to-fix-dogfood ing-of-yahoo-mail-with-rambling-memo/    Joshua Edward Churchtown

  • by dave b 57,

    dave b 57 dave b 57 Dec 7, 2013 11:21 AM in response to John 32
    Level 1 (0 points)
    Dec 7, 2013 11:21 AM in response to John 32

    Did you change the password to your email lately?

    If so it needs to be changed on the iPhone too.

    Go to Settings.......Mail,Contacts,Calenders.......select the email account (Yahoo, Gmail, etc).......then select 'Account'.......then you can update your new password.

  • by sattof,

    sattof sattof Dec 25, 2013 12:50 PM in response to John 32
    Level 1 (5 points)
    Dec 25, 2013 12:50 PM in response to John 32

    cannot get mail the connection to the server failed

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