Q: Help on Ordering Photo Book
I submitted a 62 page photo book for publication and after paying and, thereafter, gathering done, the order seems to get stuck in download at about the 1/2 way mark (according to Apple's completion bar graph; I know not necessarily accurate). Left it going 2x overnight and still stuck in the morning. Checked for updates to software. Turned compueter off and tried again. My internet speed is good. I have ordered photo books in past and orders were completed without a problem. Thoughts?
By the way, it seems ridiculous that I can't ask Apple these questions for free when I am spending money to purchase products from them (I have three books for holidays lined up). Is there a way when the problem is a purchase problem and not a computer problem?
iPhoto '11
Posted on Dec 8, 2013 7:40 AM
does the book preview correctly?
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
if it does boot into safe mode, preview again (fonts might change) and order while in safe mode
LN
Posted on Dec 8, 2013 7:49 AM


