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Dec 8, 2013 9:03 AM in response to 69couby jason269,Hi, 69cou.
Here are two articles that will help you troubleshoot the CD issues you are having with iTunes.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Updating the drivers on your Windows PC
http://support.apple.com/kb/HT1768
If the issue persists after these steps, you may need to reach out to us at https://getsupport.apple.com/ServiceOptionAction.action.
Hope this helps,
Jason H.
