Q: Scared.....
I ordered my first Apple product two days ago. A 15" MacBook Pro w/Retina, 2.6GHZ, 16MB Ram, 512GB PCIe Flash storage . While patiently waiting for it to arrive I decided to peruse the forums here and I must say....I was a little surprised with all of the issues and a little nervous about my purchase. It doesn't sound like Apple provides much support, GPU issues, etc. Now I understand people are more likely to post here when they have an issue and not when everything is going OK. I purchased my first laptop (ASUS) eight years ago and still using it. It is showing its age so I am being proactive with a new purchase before I am stuck with nothing.
On another note, 512GB PCIe Flash is not SSD is it?
Thank you,
Jace
MacBook Pro with Retina display
Posted on Dec 8, 2013 6:35 PM
For online orders, it is 14 days from receipt. And you can return it to an Apple Store instead of shipping back if you prefer (except for refurbished systems).
Do not panic about SSDs. Apple has an integrated system with SSD devices they have tested thoroughly with these Macs. The bad stories you may have read about, even here, are with random SSD drives that users installed themselves, and some of them did it wrong.
Your new Mac comes with 90 days of free phone support from Apple's trained representatives. If you stump the "first responders" they will forward you to specialists in the area of your problems.
You can also visit an Apple store. If you make an appointment at the genius Bar, they are willing to evaluate any problems you may be having or discuss difficulties with you. Your appointment is FREE, in warranty or out. Apple wants you to be a happy customer.
Posted on Dec 8, 2013 6:59 PM