HT204621: Troubleshooting wireless mouse and keyboard issues

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GuyTex
Level 1 (0 points)

Q: My latest magic mouse is eating batteries, literally coming down each morning and having to replace them. I've replaced at least 8 sets since I got the new iMac and mouse in 2 weeks. Anyone know why?

My latest magic mouse is eating batteries, literally coming down each morning and having to replace them. I've replaced at least 8 sets since I got the new iMac and mouse in 2 weeks. Anyone know why?

iMac, OS X Mountain Lion (10.8.5)

Posted on Dec 9, 2013 12:45 AM

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GuyTex

Q: My latest magic mouse is eating batteries, literally coming down each morning and having to replace them. I've replaced at least 8 ... more

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  • by seventy one,Helpful

    seventy one seventy one Dec 9, 2013 12:50 AM in response to GuyTex
    Level 6 (15,272 points)
    Peripherals
    Dec 9, 2013 12:50 AM in response to GuyTex

    Take it back for exchange.    There are many reports of such problems but to be fair, we only read of the problems, not of those that are doing what they are meant to do.

     

    The mouse is classified as hardware; it carries a 12 month guarantee.

  • by GuyTex,

    GuyTex GuyTex Dec 9, 2013 12:50 PM in response to seventy one
    Level 1 (0 points)
    Dec 9, 2013 12:50 PM in response to seventy one

    This is a replacement iMac and mouse after mine was stolen, but I can report no such problem with the first magicmouse. There, a positive report on a Magicmouse that was doing what it was supposed to. Thanks for your direct approach to the problem - much appreciated.