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All replies
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Helpful answers
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Oct 23, 2013 12:41 PM in response to Bryan3939by braden85,Hey Bryan3939!
If I'm reading this correctly, it sounds like you might be experiencing an issue with your microphone recording during videos. I have an article for you that can help you troubleshoot this issue:
http://support.apple.com/kb/ts5183
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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Oct 27, 2013 7:14 AM in response to braden85by fmervick,Hey Braden,
I saw your reply to the above question. I'm having the same problem. I tried the solutions in the article you posted but my issue is not resolved. My iPhone 4 records voice notes without any problems, makes and receives calls with no sound issues, but does not record sound when recording videos with the camera. This issue has only been present since upgrading to iOS 7.
Do you have any suggestions in addition to the article you posted above? Or should I just call Apple Support.
Thanks!
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Nov 2, 2013 3:43 PM in response to Bryan3939by darbycrashin,I'm also having this issue. Sound works fine for everything, and records sound for voice memos, but nothing for video recordings.
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Nov 3, 2013 2:10 PM in response to Bryan3939by Adventfunds,I am having this same problem and only with videos which I record. Sound works fine with downloaded videos, Siri, apps and phone.
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Dec 9, 2013 5:56 AM in response to Adventfundsby georgia168,Step 1. Enable all sounds from settings
Step 2. Turn volume buttons and ringer switch ON
Step 3. Power off
... turn iphone on and It should work.
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Dec 11, 2013 8:24 AM in response to georgia168by Viren Gupta,Didnt work I have the same problem after upgrading to IOS 7
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Dec 20, 2013 1:54 AM in response to Bryan3939by Javi Mobile,Same here, no sound when recording a video, however, voice memos works fine. Can somebody from Apple please address this issue? All our Christmas videos will be soundless, not a great experience for anybody...
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Dec 20, 2013 4:58 AM in response to Bryan3939by darbycrashin,My video recording sound stopped with iOS 7, but it started working again when I updated to 7.0.4 - that may help.
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Dec 25, 2013 9:29 AM in response to Bryan3939by williamsteel,I had same issue. Could be issue with IOS update,....but mine occured after I connected to Ihome bluetooth and forgot i left it on. Just turn off my bluetooth and worked fine.
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Dec 28, 2013 8:39 PM in response to Bryan3939by nithipong,I just found I have the same issue when I was recording videos of my 5 year-old niece singing on the stage for Christmas party. It was her first time.
Trying to fix everyway, but it did not help.
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Jan 2, 2014 1:19 AM in response to Bryan3939by Pippymint,I had the same problem. Then I remembered the last thing I was doing was listening to music with my ear buds. So I went into the setting menu that you get when you swipe from the bottom to the top of the screen (where the torch etc is). The volume was turned right down in there. Once I turned it back up it was recording with sound again.
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Jan 6, 2014 3:05 AM in response to Bryan3939by Javi Mobile,Thanks all for your suggestions, I have tried each and every one.....still have to look at mute videos of my kids during Christmas.
I have updated to the last OS, have turned on/off countless times, fiddled around with the volume sounds and what not as suggested above, checked bluetooth settings, etc... Despairing.
Can someone from Apple please weigh-in here?
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Feb 14, 2014 1:32 PM in response to Pippymintby Annie.B.69,Brilliant, this worked! Thank you Pippymint
