JillyLev

Q: how to change the itunes store on iphone

I recently moved to Australia and I would still like to use my Apple ID in the US iTunes store. I am having problems with my iPhone as it is defulting to the Australian store and not giving me access to all my previous purchases. How can I change the iTunes store back to the US on my iPhone?

iPhone 4S, iOS 7

Posted on Sep 24, 2013 3:35 AM

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Q: how to change the itunes store on iphone

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  • by wjosten,

    wjosten wjosten Sep 24, 2013 3:38 AM in response to JillyLev
    Level 10 (94,603 points)
    iPhone
    Sep 24, 2013 3:38 AM in response to JillyLev

    iTunes terms/conditions require that you be physically located in the country whose store you're trying to use. Since you live in Australia, that's why it defaults to that & there is no workaround that can be discussed here...Apple owns/runs this forum.

  • by Ocean20,

    Ocean20 Ocean20 Sep 24, 2013 3:39 AM in response to JillyLev
    Level 6 (13,596 points)
    Sep 24, 2013 3:39 AM in response to JillyLev

    CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY

    Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US

    Go to settings/facetime and tap the ID there and log out and log in with new ID.

    Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages  at” tap on the ID there, sign out and sign in with new ID.

    Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.

     

    To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID

    To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region

    Read this article for information http://support.apple.com/kb/HT1311

  • by wjosten,

    wjosten wjosten Sep 24, 2013 3:40 AM in response to Ocean20
    Level 10 (94,603 points)
    iPhone
    Sep 24, 2013 3:40 AM in response to Ocean20

    The OP is in Australia, thus he/she cannot use the US store or change to it, per iTunes/terms conditions.

  • by Marts_57,

    Marts_57 Marts_57 Nov 9, 2013 3:54 AM in response to wjosten
    Level 1 (0 points)
    Nov 9, 2013 3:54 AM in response to wjosten

    What about when you're travelling overseas and wish to purchase or update apps whilst overseas? Do you then have to wait til you get home???

  • by hwvlover,

    hwvlover hwvlover Dec 1, 2013 2:24 AM in response to JillyLev
    Level 1 (0 points)
    Dec 1, 2013 2:24 AM in response to JillyLev

    along the same theme.

     

    I am based in the UK but go to Australia several times a year. Last trip I took my recently acquired iPad.

     

    I could not access the local (Australian) app store so could not access any Australian specific apps, I wanted to get some of the local TV channels.  Despite my location being turned on I always ended up back at the UK store and those OZ broadcasting apps do not appear there..

     

    I am sure that there is a simple work around..any help would be appreciated.

     

    Thank you.

  • by braveand,

    braveand braveand Dec 9, 2013 7:22 AM in response to hwvlover
    Level 1 (0 points)
    Dec 9, 2013 7:22 AM in response to hwvlover

    ..happended to me too.

     

    1) Open the App Store

    2) Go to Featured and scroll down to the bottom

    3) Tap on you Apple ID

    4) Tap on View Apple ID

     

    iOS will switch store automatically...

  • by facile,

    facile facile Jan 6, 2014 5:31 AM in response to braveand
    Level 1 (0 points)
    Jan 6, 2014 5:31 AM in response to braveand

    Thanks for the ideas to change the store.  I am in Australia and have an Australian account, however my ipad took me to the USA store when I was looking for a movie and when I went to buy the film I got a message stating I have to buy it from the Australian store and commanded me to switch to it.  I tried going back to the Australian store to no avail.  I have tried the above, as well as logging onto Apple.com and trying to change it there but the iPad keeps defaulting back to the USA site.  Even tried restarting the iPad.  Any further advise is welcome.

  • by facile,

    facile facile Jan 6, 2014 5:46 AM in response to facile
    Level 1 (0 points)
    Jan 6, 2014 5:46 AM in response to facile

    Update:  at the bottom of the featured page  the AppStore I touched my ID then signed out then signed back in.  It appears to have fixed the problem. IPad is slowly redrawing icons in the Movie App.  I think another restart might help that out.

  • by Buadhai,

    Buadhai Buadhai Jan 13, 2014 4:25 PM in response to facile
    Level 1 (9 points)
    Apple Music
    Jan 13, 2014 4:25 PM in response to facile

    It appears that Apple has recently made a change in how its Stores deal with location. I have two Store accounts: One is for the US Store using a US credit card. The other is for the Thai Store (I live in Thailand) using a Thai debit card. Until recently I have had no trouble purchasing from both stores by switching IDs. I could update all apps without switching stores.

     

    However, this morning the App Store commanded that I switch to the Thai store in order to update an app purchased in the Thai store and which is available only in the Thai store.

     

    Plus, it refused to update apps that are US store only. It would update apps that are available in both the US and Thai stores.

     

    I guess I'll have to wait until I go to the US to update apps that are US Store-only.

     

    Additionally, and this is a big one, syncing my iPhone with iTunes now always fails. Apparently it balks at syncing US Store apps with my Thailand located iPhone. This has never happened before.

     

    What a huge hassle.

  • by Luv2Go,

    Luv2Go Luv2Go Jan 31, 2014 7:02 AM in response to JillyLev
    Level 1 (0 points)
    Jan 31, 2014 7:02 AM in response to JillyLev

    I had this happen too. To change back to the country I am in (US) I did the following

     

    1. Tried to install an app not available in my current iTunes store. In this case, it is an App called GooCal.

          I went to the apps home page (http://iphone.metricscat.com/developer/matias-muhonen-2091/ ) and clicked install, then clicked on 'Use iTiunes'

    2. iTunes gave me a msg that the app was not available in the current store, but was available in the US. I clicked to switch stores and voila, my store is now US. The app is not available in the US store, either so it was not installed.

  • by LeeMoe,

    LeeMoe LeeMoe Feb 14, 2014 4:50 PM in response to JillyLev
    Level 1 (0 points)
    Feb 14, 2014 4:50 PM in response to JillyLev

    The same problem happened to me and I solved it by following the above-said way: Using the feature tab in the App Store app on my phone, I sign out the signed in. Problem solved :)

  • by dbertovi,

    dbertovi dbertovi Mar 14, 2014 12:42 PM in response to JillyLev
    Level 1 (0 points)
    Mar 14, 2014 12:42 PM in response to JillyLev

    Hey guys, I had the exact same problem. I have two accounts - an US account and a Croatian account. I use Bank of America app (from US store) to manage my Us finances, but when I tried to install an update for it (and the update was mandatory), it warned me that I was in Croatia store, although I was logged in US Store (this app is not available in Croatian store). It seems that update is invoking this problem.

    None of the above advices helped, and after tweeking, I uninstalled existing Bank of America app, signed in with US account, and installed brand new Bank of America app from US app store with no problem. Just as a reminder, it seems that only update of an app do this, I have no problem with either accounts when installing new apps. Cheers!

  • by OdynOOb,

    OdynOOb OdynOOb Apr 8, 2014 2:20 PM in response to braveand
    Level 1 (0 points)
    Apr 8, 2014 2:20 PM in response to braveand

    braveand wrote:

     

    ..happended to me too.

     

    1) Open the App Store

    2) Go to Featured and scroll down to the bottom

    3) Tap on you Apple ID

    4) Tap on View Apple ID

     

    iOS will switch store automatically...

     

     

    That did the trick, tx !

  • by Jillcp,

    Jillcp Jillcp May 11, 2014 11:02 PM in response to OdynOOb
    Level 1 (8 points)
    iTunes
    May 11, 2014 11:02 PM in response to OdynOOb

    Thanks everyone. Sorted my problem too; switching from US to NZ.

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