farooqib

Q: Changes to mailbox behaviors not being saved.

Hey guys,

 

I have two Google accounts set up on Apple Mail. When I try to edit the Mailbox Behaviors (under Preferences>Accounts>Mailbox Behaviors) they are never saved. My steps are:

 

1. Go to Mailbox Behaviors

2. Uncheck Drafts & Sent

3. Click the other account, choose another tab, or close preferences

4. Dialog appears asking if I want to save the changes

5. I choose to SAVE.

6. Go back into Mailbox Behaviors - the changes were not saved (i.e. everything is still checked).

 

 

Any ideas? I'm running 10.9 on a retina Macbook Pro.

Apple Mail, OS X Mavericks (10.9)

Posted on Oct 28, 2013 7:55 AM

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Q: Changes to mailbox behaviors not being saved.

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  • by farooqib,

    farooqib farooqib Oct 28, 2013 7:57 AM in response to farooqib
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    Oct 28, 2013 7:57 AM in response to farooqib

    To add to this, I cannot edit the Trash items at all.

     

    Screen Shot 2013-10-28 at 10.56.55 AM.png

  • by SurferKhaled,

    SurferKhaled SurferKhaled Nov 9, 2013 11:10 PM in response to farooqib
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    Nov 9, 2013 11:10 PM in response to farooqib

    I am also facing this exact same problem.

    I've tried to quit mail, make changes, save and restart mail.

    same thing happens.

  • by go_dawgs,

    go_dawgs go_dawgs Dec 10, 2013 1:23 PM in response to farooqib
    Level 1 (0 points)
    Dec 10, 2013 1:23 PM in response to farooqib

    I was having the same issue and was able to resolve it by going to System Preferences > Internet Accounts and deleting both of my Google accounts.  Once I added them back, I was able to successfully edit the mailbox behaviors.  Hope this helps.

  • by go_dawgs,

    go_dawgs go_dawgs Dec 11, 2013 5:51 AM in response to farooqib
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    Dec 11, 2013 5:51 AM in response to farooqib

    OK...my previous attempt didnt work as the settings came back after a full sync.  However, I found another thread that solved my problem.  Hope this helps!

     

    https://discussions.apple.com/thread/5468664?start=15&tstart=0

     

     

     

     

    I had the same problem and it was causing dozens of versions of autosaved drafts to appear in my Trash. (Gmail autosaves drafts at the server level and trashes previous saves. The feature is not customizable.)

     

    This fixed it for me, at least for the time being:

     

    1) Quit Mail.app.

    2) Log into Gmail in your favorite web browser.

    3) Click on the gear menu and select "Settings".

    4) Click on the "Labels" tab.

    5) Under "System Labels", next to "Drafts", click on "show if unread" and uncheck the "Show in IMAP' box.

     

    Now disable "Store draft messages on the server":

     

    6) Launch Mail.app.

    7) Select Mail > Preferences...

    8) Click on the "Accounts" button in the toolbar.

    9) Click once on the account name and then click the "Mailbox Behaviors" tab.

    10) Uncheck the "Store draft messages on the server" box.

    11) Close the window and opt to save your changes when prompted.

     

    A few other Gmail / Mavericks Mail.app discoveries:

     

    * You must enable the "Show in IMAP" option for the "All Mail" label in Gmail if you had it disabled before. (Google this tip for explanations and ramifications.)

     

    * Mail.app now seems to automatically map the Sent, Junk, Trash and Drafts folders, i.e. you can't use this menu command anymore: Mailbox > Use This Mailbox For > Drafts / Sent / Junk / Trash

     

    * I used to add the "[Gmail]" prefix under the "Advanced" tab of my mail account to eliminate it from the IMAP view, but it doesn't seem to be necessary any more, and might even have been causing some weirdness.