Q: msn email setup on Ipad air?

Delete the email account and re-add it.

Make sure your settings are correct. See if you can find how to set up email on a mobile device from MSN.

Give us your settings here.

Just telling us they are correct doesn't mean much to us if we can't see what you have.

I have setup several msn email accounts for friends and they are using iOS 7.

No problems with iOS 7

Can you show us how you know the setting are correct?

Here is Apple's article on setting up: http://support.apple.com/kb/HT1694

If this doesn't solve your problem, you should try to back up and restore using iTunes. If it continues, restore as a new device and test.

jimandy8150 wrote:

 

Incoming: POP3.Live.COM

There are more settings then that.

Click on the "Advanced" tab in the account section and tell us these:

1. SSL on or off ?

2. Authentication = Password, yes or no ?

3. Incoming settings = Server Port #

I have seen some weird things with ports etc., so it is a good idea to check.

I have the same problem....how did you fix it?

I fixed it with the delete suggestion.....Thanks anyway!

I had this problem too.

All you have to do is log into your MSN account from your computer or using safari, go to your settings, security and privacy, more security settings, app passwords, and create a new app password. You will then enter the password generated for you instead of your actual password.

This fixed my problem, hope it helps you too.