HT201289: Aperture 3: Troubleshooting basics

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kirstenjodonnell

Q: aperture 3.4.5 is stuck in updating

my aperture 3.4.5 is stuck in updating. I am on a mac pro. it will not open. I never started an update and when i try to open it says "aperture can not open while updating". I have turned off my computer and tried some basic fixes but nothing has worked. It has been 2 wks. any suggestions?

Mac Pro

Posted on Dec 10, 2013 7:52 AM

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Q: aperture 3.4.5 is stuck in updating

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  • by léonie,

    léonie léonie Dec 10, 2013 1:05 PM in response to kirstenjodonnell
    Level 10 (105,791 points)
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    Dec 10, 2013 1:05 PM in response to kirstenjodonnell

    I have turned off my computer and tried some basic fixes

    which fixes have you tried already?

  • by kirstenjodonnell,

    kirstenjodonnell kirstenjodonnell Dec 11, 2013 2:49 PM in response to léonie
    Level 1 (0 points)
    Dec 11, 2013 2:49 PM in response to léonie

    just going to finder and stopping the update there and by reading online. I cannot find anything that works online. I tried opening aperture while pressing the command alt keys together which was one online fix but it did not work. I got the same message that aperture cannot open while updating. I can't get into aperture to attempt any fix through the program.

  • by léonie,

    léonie léonie Dec 11, 2013 4:21 PM in response to kirstenjodonnell
    Level 10 (105,791 points)
    iCloud
    Dec 11, 2013 4:21 PM in response to kirstenjodonnell

    "aperture can not open while updating"

    Is it updating the Aperture application or updating the aperture library?

     

    If it is trying tto update the aperture application, I'd reinstall aperture. Did you buy from the AppStore or do you have the boxed retail version and a serial number?