annfrombath
Level 1 (21 points)

Q: delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do.  I have re set the info in the settings and when viewed there the info is correct.  When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

by lizdance40,Solvedanswer
lizdance40 lizdance40
Level 4 (2,382 points)
A:

To snodsFC1978,

This is info on Find my iPhone which may be on he iPad.   It must be on to work, after two months that is not likely.

 

http://support.apple.com/kb/PH2697

 

Your password can't be different if the Apple ID (which is your email) is the same .  Your Apple ID and password are tied to your iTunes account, not the device.  If you changed your password, it is changed for all.  This has nothing to do with a passcode lock which you put on a device.

Posted on Nov 18, 2013 7:16 AM

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Q: delete wrong apple ID from the appstore login

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  • by Chris CA,

    Chris CA Chris CA Dec 11, 2013 2:53 PM in response to freddydrumbum
    Level 9 (79,646 points)
    iTunes
    Dec 11, 2013 2:53 PM in response to freddydrumbum

    freddydrumbum wrote:

     

    ThisisdannyVega ,

    This is by far the best solution I've found.

    Deleting apps in iTunes, sign out then sign back in with updated AppleID, redownloading apps and drag them to iPhone is "better" than simply signing out and signing back in with updated AppleID?

    How is it better?

  • by freddydrumbum,

    freddydrumbum freddydrumbum Dec 11, 2013 3:27 PM in response to Chris CA
    Level 1 (0 points)
    Dec 11, 2013 3:27 PM in response to Chris CA

    My issue is slightly different than the original issue posted, as I work with very large volumes of iPhones that need to be backed up. The apps were being backed up to iTunes. I didn't realize that those apps, even though free, would still be attached to the apple id that originally downloaded it. When I restored a different device, iTunes recognized that, let's say "facebook" was on the device. Instead of having the device redownload "facebook" using the correct apple id, it would restore the app backed up to computer, which was associated with the wrong apple id. The problem was when the customer was notified to update an app, they were propted to enter the password to a different apple id; the apple id that originally downloaded the app. In most cases the apple id seemed to be completely random. But deleting the app directly from the phone and redownloading using the correct apple id is the best solution that I've found.

  • by Chris CA,

    Chris CA Chris CA Dec 11, 2013 3:34 PM in response to freddydrumbum
    Level 9 (79,646 points)
    iTunes
    Dec 11, 2013 3:34 PM in response to freddydrumbum

    freddydrumbum wrote:

     

    My issue is slightly different than the original issue posted, as I work with very large volumes of iPhones that need to be backed up. The apps were being backed up to iTunes

     

    How were you transferring apps from customers phones to your computer? Did they give you their AppleID & Password? (which is needed to copy the apps to your computer)

    A backup does not contain any apps. And to get the apps back onto the phone, your computer needs to be aurthorized for that AppleID.

     

    When I restored a different device, iTunes recognized that, let's say "facebook" was on the device. Instead of having the device redownload "facebook" using the correct apple id, it would restore the app backed up to computer, which was associated with the wrong apple id.

    So th eapps were most likely from a previous customer.

    Gotcha.

  • by freddydrumbum,

    freddydrumbum freddydrumbum Dec 11, 2013 3:49 PM in response to Chris CA
    Level 1 (0 points)
    Dec 11, 2013 3:49 PM in response to Chris CA

    iTunes always prompts me to back up purchases and apps. Never needed apple id to do so. Doesn't matter though, because I won't be backing apps up any longer. I just have the customer go to App store/updates/purchased to redownload missing apps. Works like a charm. And, it clears up space on the device so it runs better.

  • by Chris CA,

    Chris CA Chris CA Dec 11, 2013 5:43 PM in response to freddydrumbum
    Level 9 (79,646 points)
    iTunes
    Dec 11, 2013 5:43 PM in response to freddydrumbum

    freddydrumbum wrote:

     

    iTunes always prompts me to back up purchases and apps.

    Does it?

    Or does it tell you to back up iPhone?

  • by arun.ctc,

    arun.ctc arun.ctc Dec 12, 2013 1:48 PM in response to annfrombath
    Level 1 (0 points)
    Dec 12, 2013 1:48 PM in response to annfrombath

    finally i found the solution...

    install itunes software in ur pc

    then login with ur new apple id ( with the same id as u r logged in2 ur iphone's itunes store)

    download the apps from itunes store in2 ur pc itunes software which were asking for old apple id.

    connect ur iphone to pc, then install via itunes software in2 ur iphone.

    thats it..use ur updated apps...njoy !!!!

  • by Niels1243,

    Niels1243 Niels1243 Dec 17, 2013 2:00 PM in response to De'Ann
    Level 1 (0 points)
    Dec 17, 2013 2:00 PM in response to De'Ann

    You freaking rock! :-)

  • by tariqsaany,

    tariqsaany tariqsaany Dec 18, 2013 6:54 AM in response to Chris CA
    Level 1 (0 points)
    Dec 18, 2013 6:54 AM in response to Chris CA

    i restor my iphone. pleas delete my old id

     

    <Personal Information Edited by Host>

  • by Haozheng6319,

    Haozheng6319 Haozheng6319 Dec 19, 2013 6:40 PM in response to annfrombath
    Level 1 (0 points)
    Dec 19, 2013 6:40 PM in response to annfrombath

    My friend put in his Apple ID to download a game  and now when I want to download or update my apps it sides put in my friend Apple ID I don't know what to do help me.

  • by Chris CA,

    Chris CA Chris CA Dec 19, 2013 7:12 PM in response to Haozheng6319
    Level 9 (79,646 points)
    iTunes
    Dec 19, 2013 7:12 PM in response to Haozheng6319

    Haozheng6319 wrote:

     

    My friend put in his Apple ID to download a game  and now when I want to download or update my apps it sides put in my friend Apple ID I don't know what to do help me.

    Serttings > iTunes & Appstores.

    Tap the AppleID, sign out then sign back in.

  • by tariqsaany,

    tariqsaany tariqsaany Dec 21, 2013 3:57 AM in response to Chris CA
    Level 1 (0 points)
    Dec 21, 2013 3:57 AM in response to Chris CA

    how to remove icloud id for active iphone

     

    If the device has already been erased

    If the device has already been erased, but is still linked to the previous owner’s account, you will be prompted for the previous owner’s Apple ID and password during the device setup and activation process (shown below).

          


  • by Chris CA,

    Chris CA Chris CA Dec 21, 2013 8:22 AM in response to tariqsaany
    Level 9 (79,646 points)
    iTunes
    Dec 21, 2013 8:22 AM in response to tariqsaany

    tariqsaany wrote:

     

    how to remove icloud id for active iphone

    I am not having anyy issues.

    Your suggestion (can't see the photo) works only with iOS 7.

  • by bobbleski,

    bobbleski bobbleski Jan 1, 2014 10:18 AM in response to ThisisdannyVega
    Level 1 (0 points)
    Jan 1, 2014 10:18 AM in response to ThisisdannyVega

    Thank You This is dannyVega!  This fix was pretty easy, and it finally worked after trying some of the other fixes.  For SOME reason, my wife's OLD iTunes account showed up on an app downloaded back in 2011 on my iPhone.  It then became stuck on stupid since she bought her new iPhone 5s in December, 2013.

     

    Yay!  I can finally go do something else.

  • by Babyelm,

    Babyelm Babyelm Jan 21, 2014 7:51 PM in response to Chris CA
    Level 1 (0 points)
    Jan 21, 2014 7:51 PM in response to Chris CA

    Fantastic Chris! It worked - thanks for your help!

  • by brucevos,

    brucevos brucevos Jan 29, 2014 12:57 PM in response to Akshaye.Arora
    Level 1 (0 points)
    Jan 29, 2014 12:57 PM in response to Akshaye.Arora

    So, I've read a bit above.. I have a similar issue with managing apps that have been installed under another user id.

     

    I manage my own Apple IDs fine as I know the passwords to them

     

    BUT, There are a couple of Apps that were installed using user IDs for which I do not, nor can I ever get the passwords for.

     

    How can I delete these Apps and never again see updates for them that I can never install anyhow :-) ???

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