helenfromwv

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Q: i-Tunes frozen....

My i-tunes froze up when it was updating my play list, still frozen, for hours, what can I do?

Posted on May 29, 2013 3:42 PM

I have this question too

Q: i-Tunes frozen....

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by Allen A,

Allen A May 31, 2013 12:37 PM in response to helenfromwv
Community Specialists

May 31, 2013 12:37 PM in response to helenfromwv

Hello helenfromwv,

The following article(s) (depending on which version of Windows you're using) would be worth a look in order to try and get iTunes working smoothly again.

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

All the best,
Allen
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by djkiks,

djkiks Dec 12, 2013 5:41 AM in response to Allen A
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Dec 12, 2013 5:41 AM in response to Allen A

Same issue but on OS X Maverick and dont know what to do. Please let me know how to do the same step but on a MAC. I am afraid to loose all my music.
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