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All replies
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Helpful answers
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Nov 19, 2013 3:09 PM in response to turls99by JuanFer68,I have upgraded everything,..... (pages in Mac Mini, pages in iPad...etc) and Maverick wont recognize a document I created in my iPad. The message I get is that I have to upgrade Pages in Maverck, which it indicates that it is already installed. What can I do? I can't open the document in my Mac.
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Nov 19, 2013 3:20 PM in response to turls99by classicalgirl,I tried a work-around that worked. I right clicked and "open with" Preview. Once opened, I then copied and pasted into old version of Pages. It is convoluded, but it at least saved my work at the time.
Since my initial problems, I haven't had an issue opening and saving with the updated Pages. But, I haven't done what you did, either. Creating it on a mini and then opening it on a Mac.
Hope this helps.
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Nov 19, 2013 3:30 PM in response to turls99by JuanFer68,I'm feeling a little but guilty... but it happened that I couldn't understand why it said I had the application installed and couldn't open the file. Well..... the upgraded icons (on all iWorks) were never replaced on the dock and were semi-hidden on Finder. I removed the old ones from the dock and went to Applications in Finder. Then opened the new version of the applications. Problems solved. Sorry for the inconvenience.
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Dec 8, 2013 2:34 PM in response to JuanFer68by bylarry,Not solved for me, I'm afraid. Anyone else still having this problem? And if not, what's the fix? The description in the original post is pretty much exactly my current problem. Have updated and upgraded everything to their newest versions, including OS and iOSes...
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Dec 8, 2013 2:43 PM in response to bylarryby antipa,No solution for me. You can read about my case in this post..
I've been contacted by Apple and asked to describe my problem in detail and send the corrupted document. I explained everything, including the fact that I'm unable to email the document, because it can't be opened etc.
And nothing ever happened. I updated Pages once since that time, I think, but that didn't help.
So I re-wrote the hole thing. I lost about 20 pages of a very important paper, but since I couldn't continue waiting for them to do something, and I haven't been given a clue that they actually will, I gave up.
Congratulations Apple customer care!
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Dec 8, 2013 3:52 PM in response to antipaby Bff1cass,Yeah, I am in the exact situation- no replies yet... And I need that document as soon as possible.
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Dec 8, 2013 6:26 PM in response to Bff1cassby classicalgirl,I tried right click on the document icon and then selected the new Pages version that was listed in the drop down menu. It opened. Don't know why it does not come up automatically, though.
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Dec 12, 2013 12:01 PM in response to turls99by mfieldva,go to your dock and remove all the old icons! then open from finder!!! i just talked to apple CS and they will let everyone know... so they say. but in the meantime, this is it!
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Dec 12, 2013 11:51 AM in response to turls99by Mojang,Email http//www.apple.com/feedback/iphone.html for most help!,
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Dec 12, 2013 12:00 PM in response to Mojangby mfieldva,go to your dock and remove all the old icons! then open from finder!!! i just talked to apple CS and they will let everyone know... so they say. but in the meantime, this is it!
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Dec 12, 2013 12:00 PM in response to mfieldvaby Mojang,Really hope it helped you lots and please don't for to rate us ! (:
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Dec 12, 2013 12:01 PM in response to Bff1cassby mfieldva,go to your dock and remove all the old icons! then open from finder!!! i just talked to apple CS and they will let everyone know... so they say. but in the meantime, this is it!
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Dec 12, 2013 12:02 PM in response to antipaby mfieldva,go to your dock and remove all the old icons! then open from finder!!! i just talked to apple CS and they will let everyone know... so they say. but in the meantime, this is it!
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Dec 12, 2013 12:02 PM in response to bylarryby mfieldva,go to your dock and remove all the old icons! then open from finder!!! i just talked to apple CS and they will let everyone know... so they say. but in the meantime, this is it!