tecnologic
Level 1 (0 points)

Q: A lot of problems with Mavericks

Dear All I need your help in order to solve a lot of problems with Mavericks on my Macbook pro 2009.

 

1) Is necessary a lot of time to start Mavericks

2) Miniature of photos, documents missing on desktop

3) Cursor of mouse sometimes missing, need to restart

4) Application ( .app) do not start like Rowmote Helper

5) Slow during shutdown

 

I already reinstalled the OS X, repaired the permission but without success.

I am very frustrating about this, with MountainLion no problems.

 

Many thanks for your help/suggestions.

 

Regards

MacBook Pro, OS X Mavericks (10.9)

Posted on Dec 12, 2013 8:54 AM

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tecnologic

Q: A lot of problems with Mavericks

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Dec 12, 2013 10:39 AM in response to tecnologic
    Level 9 (73,966 points)
    iTunes
    Dec 12, 2013 10:39 AM in response to tecnologic

    Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.


    Etrecheck – System Information

  • by tecnologic,

    tecnologic tecnologic Dec 12, 2013 12:21 PM in response to Eric Root
    Level 1 (0 points)
    Dec 12, 2013 12:21 PM in response to Eric Root

    Many thanks for reply but unfortunately the Etrecheck program do not start like others.

  • by Eric Root,

    Eric Root Eric Root Dec 13, 2013 8:24 AM in response to tecnologic
    Level 9 (73,966 points)
    iTunes
    Dec 13, 2013 8:24 AM in response to tecnologic

    You are welcome.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac