Q: Issue transferring from CD to iTunes on Windows laptop
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Dec 13, 2013 9:05 AMby sheila_m.,Hello rczaniecki,
Thank you for providing the details of when iTunes becomes unresponsive.
First, I recommend reviewing the section titled "If you have trouble importing songs from an audio CD" in the following article:
iTunes 11 for Windows: Import songs from CDs
http://support.apple.com/kb/PH12486
If iTunes continues to freeze when importing the CD, I recommend the following articles to further isolate and troubleshoot an issue like this (click on the article for your version of Windows):
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.
