pchopz23

Q: Mac has suddenly been running very slow lately

My 15" mid 2010 Macbook Pro has been suddenly moving very slowly. I was using Google Chrome a lot, but then saw that that could slow things down.

 

 

Here are my specs

 

I have also had troubles with my Mac running slow recently. I downloaded that program and here are my results.

 

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.66 GHz Intel Core i7 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 512 MB

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 1.9 - SDK 10.9

          AppleAVBAudio: Version: 2.0.0 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

Startup Items:

          PACESupport: Path: /Library/StartupItems/PACESupport

 

System Software:

          OS X 10.9 (13A603) - Uptime: 0 days 7:55:58

 

Disk Information:

          Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) /: 499.25 GB (290.58 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898

 

USB Information:

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Internal Memory Card Reader

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Inc. iPhone

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

          com.paceap.kext.pacesupport.snowleopard          (5.7.2)

 

Problem System Launch Daemons:

          [failed] com.apple.softwareupdated.plist

          [failed] com.apple.wdhelper.plist

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist

          [loaded] com.adobe.SwitchBoard.plist

          [loaded] com.google.keystone.daemon.plist

          [loaded] com.intego.BackupAssistant.daemon.plist

          [failed] com.intego.commonservices.daemon.plist

          [loaded] com.intego.commonservices.icalserver.plist

          [failed] com.intego.netupdate.daemon.plist

          [failed] com.intego.task.manager.daemon.plist

          [failed] com.intego.VirusBarrierX6.daemon.plist

          [failed] com.intego.VirusBarrierX6.scanner.daemon.plist

          [loaded] com.iobit.AMCDaemon.plist

          [loaded] com.paceap.eden.licensed.plist

          [loaded] com.sibelius.sari.plist

          [loaded] PACESupport.plist

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist

          [loaded] com.adobe.CS5ServiceManager.plist

          [loaded] com.google.keystone.agent.plist

          [loaded] com.intego.backupassistant.agent.plist

          [loaded] com.intego.netupdate.agent.plist

          [loaded] com.intego.task.manager.notifier.plist

          [failed] com.intego.VirusBarrierX6.alert.plist

          [failed] com.intego.VirusBarrierX6.statusitem.plist

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist

          [loaded] com.adobe.ARM.[...].plist

          [failed] com.iobit.AMCUpdate.plist

          [failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

          [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

          [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

          [not loaded] com.user.UninstallAD.plist

 

User Login Items:

          SpeechSynthesisServer

          IntegoStatusItemHelper

 

3rd Party Preference Panes:

          BrowserPlus

          Flash Player

          Flip4Mac WMV

          Growl

          NetUpdate

 

Internet Plug-ins::

          DirectorShockwave: Version: 11.5.9r620

          o1dbrowserplugin: Version: 4.9.1.16010

          Default Browser: Version: 537 - SDK 10.9

          Flip4Mac WMV Plugin: Version: 2.3.8.1

          OfficeLiveBrowserPlugin: Version: 12.3.3

          SlingPlayer: Version: (null)

          Silverlight: Version: 5.1.20513.0 - SDK 10.6

          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

          Flash Player: Version: 11.9.900.170 - SDK 10.6

          iPhotoPhotocast: Version: 7.0

          googletalkbrowserplugin: Version: 4.9.1.16010

          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

          AdobePDFViewer: Version: 9.5.5

          QuickTime Plugin: Version: 7.7.3

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

User Internet Plug-ins::

          WebEx64: Version: 1.0 - SDK 10.6

 

Bad Fonts:

          None

 

Old applications:

          Authorizer:          Version: 1.0.5 - SDK 10.4

                    /Applications/Authorizer.app

          BackupAssistantAgent:          Version: 1.1 - SDK 10.5

                    /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app

          Intego Backup Assistant:          Version: 1.1 - SDK 10.5

                    /Applications/Intego Backup Assistant.app

          Intego Backup Assistant Uninstall:          Version: 1.0.5 - SDK 10.5

                    /Applications/Intego Backup Assistant Uninstall.app

          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

          Network Recording Player:          Version: 2.2.0 - SDK 10.5

                    /Users/pchopz23/Library/Application Support/WebEx Folder/500/Network Recording Player.app

          SLLauncher:          Version: 1.0 - SDK 10.5

                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

          smcFanControl:          Version: 2.3 - SDK 10.4

                    /Users/pchopz23/Desktop/Files /smcFanControl_2_3/smcFanControl.app

 

Time Machine:

          Skip System Files: NO

          Auto backup: YES

          Volumes being backed up:

                    Macintosh HD: Disk size: 464.96 GB Disk used: 194.34 GB

          Destinations:

                    LaCie [Local] (Last used)

                    Total size: 465.44 GB

                    Total number of backups: 2

                    Oldest backup: 2013-10-25 16:20:43 +0000

                    Last backup: 2013-10-25 17:00:46 +0000

                    Size of backup disk: Too small

                              Backup size 465.44 GB < (Disk used 194.34 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               3%          WindowServer

               1%          EtreCheck

               0%          Google Chrome

               0%          coreservicesd

               0%          notifyd

 

Top Processes by Memory:

          131 MB          Twitter

          94 MB          Google Chrome

          67 MB          Google Chrome Helper

          37 MB          Finder

          37 MB          com.apple.WebKit.WebContent

 

Virtual Memory Statistics:

          97 MB          Free RAM

          617 MB          Active RAM

          527 MB          Inactive RAM

          893 MB          Wired RAM

          3.86 GB          Page-ins

          101 MB          Page-outs

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9)

Posted on Dec 16, 2013 2:54 PM

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Q: Mac has suddenly been running very slow lately

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  • Helpful answers

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  • by John Galt,

    John Galt John Galt Dec 16, 2013 3:13 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 16, 2013 3:13 PM in response to pchopz23

    The two most obvious problems are Intego and CleanMyMac2.

     

    Start by removing Intego according to its instructions. Intego offers no obvious way to uninstall it, so if you are unable to locate an uninstaller program then you must download its installer .dmg file which contains its uninstaller. Unfortunately Intego's uninstaller is not completely effective and leaves components behind, but they ought to be inert and should no longer affect your Mac.

     

    Of the popular "anti-virus" programs tested with Mavericks, Intego's was the only one I considered to be unacceptable due to its horrendous effect on performance. It's worse than even more notorious products.


    Next, uninstall CleanMyMac:

     

    CleanMyMac2 belongs to a broad category of time- and money-wasters capable of causing system corruption that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Get rid of it and test your Mac for operation. If it does not perform normally, the possibility that CleanMyMac resulted in system corruption must be considered.


    According to its web site CleanMyMac2 is supposed to uninstall itself:

     

    "The easiest way to completely uninstall CleanMyMac 2 is by using CleanMyMac 2 on itself.

     

    To remove CleanMyMac 2 from your Mac:

     

    1. Open CleanMyMac 2.
    2. Proceed to the Uninstaller module.
    3. Find CleanMyMac 2 in the list of apps found by the module.
    4. Click Complete Removal in the Smart Selector panel to mark the application file and all it related items for removal.
    5. Click Uninstall.
    6. Confirm that you are going to remove the app in the newly appeared message.

     

    That's it!"

     

    Apparently it may not be that simple though, as at least one user reported that it did not work, and required manual removal: Extreme Battery Drainage

     

    Whatever damage it inflicted by it or similar programs apparently required more work to correct. In such cases an "erase and install" followed by laboriously migrating individual apps and files may be the most expedient solution.

     

    There are other problems including PACE, an anti-piracy app that does not appear to have been updated for several OS X versions. I do not know what app you may have that requires it, but Avid Pro Tools is one I recall that may. If you need that product consult its developer for support.

     

    Google Chrome is a notorious resource hog that has always performed poorly on Macs, and a growing number of complaints seems to indicate that it performs even worse with Mavericks. Chrome is extremely invasive and modifies a Mac in ways that other browsers do not. If you decide to retain Chrome, you must accept the resulting degradation in system performance, battery life, and overall stability.

     

    Uninstall those problematic system modifications and evaluate the results.


  • by pchopz23,

    pchopz23 pchopz23 Dec 16, 2013 3:37 PM in response to John Galt
    Level 1 (0 points)
    Dec 16, 2013 3:37 PM in response to John Galt

    Ok yeah I'm done using Chrome and I am pretty sure I got rid of Clean My Mac 2.

     

    With Intego I brought up the uninstaller program and there was nothing to select to take it off though.

     

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.66 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 512 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              PACESupport: Path: /Library/StartupItems/PACESupport

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 9:36:32

     

    Disk Information:

              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (290.21 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. iPhone

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

     

    Problem System Launch Daemons:

              [failed] com.apple.softwareupdated.plist

              [failed] com.apple.wdhelper.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.intego.BackupAssistant.daemon.plist

              [failed] com.intego.commonservices.daemon.plist

              [loaded] com.intego.commonservices.icalserver.plist

              [failed] com.intego.netupdate.daemon.plist

              [failed] com.intego.task.manager.daemon.plist

              [failed] com.intego.VirusBarrierX6.daemon.plist

              [failed] com.intego.VirusBarrierX6.scanner.daemon.plist

              [loaded] com.iobit.AMCDaemon.plist

              [loaded] com.paceap.eden.licensed.plist

              [loaded] com.sibelius.sari.plist

              [loaded] PACESupport.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.intego.backupassistant.agent.plist

              [loaded] com.intego.netupdate.agent.plist

              [loaded] com.intego.task.manager.notifier.plist

              [failed] com.intego.VirusBarrierX6.alert.plist

              [failed] com.intego.VirusBarrierX6.statusitem.plist

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.iobit.AMCUpdate.plist

              [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

              [not loaded] com.user.UninstallAD.plist

     

    User Login Items:

              SpeechSynthesisServer

              IntegoStatusItemHelper

     

    3rd Party Preference Panes:

              BrowserPlus

              Flash Player

              Flip4Mac WMV

              Growl

              NetUpdate

     

    Internet Plug-ins::

              DirectorShockwave: Version: 11.5.9r620

              o1dbrowserplugin: Version: 4.9.1.16010

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.3.8.1

              OfficeLiveBrowserPlugin: Version: 12.3.3

              SlingPlayer: Version: (null)

              Silverlight: Version: 5.1.20513.0 - SDK 10.6

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

              Flash Player: Version: 11.9.900.170 - SDK 10.6

              iPhotoPhotocast: Version: 7.0

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              AdobePDFViewer: Version: 9.5.5

              QuickTime Plugin: Version: 7.7.3

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

     

    User Internet Plug-ins::

              WebEx64: Version: 1.0 - SDK 10.6

     

    Bad Fonts:

              None

     

    Old applications:

              Authorizer:          Version: 1.0.5 - SDK 10.4

                        /Applications/Authorizer.app

              BackupAssistantAgent:          Version: 1.1 - SDK 10.5

                        /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app

              Intego Backup Assistant:          Version: 1.1 - SDK 10.5

                        /Applications/Intego Backup Assistant.app

              Intego Backup Assistant Uninstall:          Version: 1.0.5 - SDK 10.5

                        /Applications/Intego Backup Assistant Uninstall.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Network Recording Player:          Version: 2.2.0 - SDK 10.5

                        /Users/pchopz23/Library/Application Support/WebEx Folder/500/Network Recording Player.app

              SLLauncher:          Version: 1.0 - SDK 10.5

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              smcFanControl:          Version: 2.3 - SDK 10.4

                        /Users/pchopz23/Desktop/Files /smcFanControl_2_3/smcFanControl.app

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 194.68 GB

              Destinations:

                        LaCie [Local] (Last used)

                        Total size: 465.44 GB

                        Total number of backups: 2

                        Oldest backup: 2013-10-25 16:20:43 +0000

                        Last backup: 2013-10-25 17:00:46 +0000

                        Size of backup disk: Too small

                                  Backup size 465.44 GB < (Disk used 194.68 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   4%          Twitter

                   3%          WindowServer

                   1%          EtreCheck

                   0%          notifyd

                   0%          com.apple.WebKit.Networking

     

    Top Processes by Memory:

              143 MB          Twitter

              82 MB          Safari

              45 MB          Finder

              33 MB          WindowServer

              29 MB          EtreCheck

     

    Virtual Memory Statistics:

              207 MB          Free RAM

              690 MB          Active RAM

              353 MB          Inactive RAM

              911 MB          Wired RAM

              4.35 GB          Page-ins

              116 MB          Page-outs

  • by John Galt,

    John Galt John Galt Dec 16, 2013 3:57 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 16, 2013 3:57 PM in response to pchopz23

    Restart your Mac and determine if Intego is still present.

     

    CleanMyMac2 is still present also.

  • by pchopz23,

    pchopz23 pchopz23 Dec 16, 2013 4:02 PM in response to John Galt
    Level 1 (0 points)
    Dec 16, 2013 4:02 PM in response to John Galt

    Ok I retstarted and just got results again

     

    What should I do if they are still there?

     

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.66 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 512 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              PACESupport: Path: /Library/StartupItems/PACESupport

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:11:27

     

    Disk Information:

              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (290.71 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. iPhone

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.intego.BackupAssistant.daemon.plist

              [failed] com.intego.commonservices.daemon.plist

              [loaded] com.intego.commonservices.icalserver.plist

              [failed] com.intego.netupdate.daemon.plist

              [failed] com.intego.task.manager.daemon.plist

              [failed] com.intego.VirusBarrierX6.daemon.plist

              [failed] com.intego.VirusBarrierX6.scanner.daemon.plist

              [loaded] com.iobit.AMCDaemon.plist

              [loaded] com.paceap.eden.licensed.plist

              [loaded] com.sibelius.sari.plist

              [loaded] PACESupport.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.intego.backupassistant.agent.plist

              [loaded] com.intego.netupdate.agent.plist

              [loaded] com.intego.task.manager.notifier.plist

              [failed] com.intego.VirusBarrierX6.alert.plist

              [failed] com.intego.VirusBarrierX6.statusitem.plist

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.iobit.AMCUpdate.plist

              [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

              [not loaded] com.user.UninstallAD.plist

     

    User Login Items:

              SpeechSynthesisServer

              IntegoStatusItemHelper

     

    3rd Party Preference Panes:

              BrowserPlus

              Flash Player

              Flip4Mac WMV

              Growl

              NetUpdate

     

    Internet Plug-ins::

              DirectorShockwave: Version: 11.5.9r620

              o1dbrowserplugin: Version: 4.9.1.16010

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.3.8.1

              OfficeLiveBrowserPlugin: Version: 12.3.3

              SlingPlayer: Version: (null)

              Silverlight: Version: 5.1.20513.0 - SDK 10.6

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

              Flash Player: Version: 11.9.900.170 - SDK 10.6

              iPhotoPhotocast: Version: 7.0

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              AdobePDFViewer: Version: 9.5.5

              QuickTime Plugin: Version: 7.7.3

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

     

    User Internet Plug-ins::

              WebEx64: Version: 1.0 - SDK 10.6

     

    Bad Fonts:

              None

     

    Old applications:

              Authorizer:          Version: 1.0.5 - SDK 10.4

                        /Applications/Authorizer.app

              BackupAssistantAgent:          Version: 1.1 - SDK 10.5

                        /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app

              Intego Backup Assistant:          Version: 1.1 - SDK 10.5

                        /Applications/Intego Backup Assistant.app

              Intego Backup Assistant Uninstall:          Version: 1.0.5 - SDK 10.5

                        /Applications/Intego Backup Assistant Uninstall.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Network Recording Player:          Version: 2.2.0 - SDK 10.5

                        /Users/pchopz23/Library/Application Support/WebEx Folder/500/Network Recording Player.app

              SLLauncher:          Version: 1.0 - SDK 10.5

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              smcFanControl:          Version: 2.3 - SDK 10.4

                        /Users/pchopz23/Desktop/Files /smcFanControl_2_3/smcFanControl.app

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 194.22 GB

              Destinations:

                        LaCie [Local] (Last used)

                        Total size: 465.44 GB

                        Total number of backups: 2

                        Oldest backup: 2013-10-25 16:20:43 +0000

                        Last backup: 2013-10-25 17:00:46 +0000

                        Size of backup disk: Too small

                                  Backup size 465.44 GB < (Disk used 194.22 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  15%          Twitter

                   6%          WindowServer

                   1%          EtreCheck

                   0%          Safari

                   0%          GoogleTalkPlugin

     

    Top Processes by Memory:

              152 MB          iTunes

              139 MB          Safari

              112 MB          Twitter

              106 MB          mds_stores

              98 MB          com.apple.IconServicesAgent

     

    Virtual Memory Statistics:

              838 MB          Free RAM

              1.53 GB          Active RAM

              733 MB          Inactive RAM

              827 MB          Wired RAM

              464 MB          Page-ins

              0 B          Page-outs

  • by John Galt,

    John Galt John Galt Dec 16, 2013 4:56 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 16, 2013 4:56 PM in response to pchopz23

    pchopz23 I apologize in advance for what I'm about to say, but installing garbage like Intego or CleanMyMac is the quickest way to take an exquisitely designed and robustly engineered product like a MacBook Pro and turn it into a steaming pile of dung. To fix the problems resulting from their use may require that you restore your Mac to the state it was in prior to installing them. That will certainly fix the problems, and it may the the most expedient solution, but it comes at the expense of losing everything else contained on your Mac unless you created a backup prior to installing those products.

     

    Here is what I can offer: I installed Intego for the purposes of testing it, and upon completion I used Intego's uninstaller to delete the program. The uninstaller left components behind but rendered the program itself inert. Contrary to this experience, your report indicates that Intego components remain that are affecting your Mac's performance. If you used Intego's uninstaller and they remain present, I have no explanation for their presence. Your recourse is to contact Intego for assistance – which is very likely to be unhelpful given the fact their own uninstaller did not work – or to methodically search your Mac and tediously eradicate each component manually. Doing that carries the risk of inadvertently deleting a required system component, but if you are willing to accept that risk search for likely named files in each of the locations in the list that is to follow.

     

    To navigate to each location quickly, select (triple-click to select the entire line), then control-click and from the contextual menu that appears, select Services > Reveal in Finder. If you suspect the file or folder revealed is related to Intego, drag it to the Desktop and test the effects of its deletion. It is possible for a running process to recreate a file you dragged to the Desktop, so recursive attempts may be required.

     

    Back up your system prior to proceeding with any modifications. Deleting a component required by a program or process other than the one you are attempting to delete will obviously cause undesired effects and could render your Mac unusable.

     

    /Library

    /Library/Application Support

    /Library/Bundles

    /Library/Caches

    /Library/Extensions

    /Library/Frameworks

    /Library/Preferences

    /System/Library/Extensions

    /System/Library/LaunchAgents

    /System/Library/LaunchDaemons

    /System/Library/StartupItems

    ~/Library

    ~/Library/Application Support

    ~/Library/Caches

    ~/Library/LaunchAgents

    ~/Library/Preferences

    ~/Library/Preferences/ByHost

     

    The above is not an exhaustive list, is not in any particular order of importance, and not all of them may be present on your Mac. Only a developer can know the manner in which their software modifies a Mac, and many of them choose to ignore Apple's published developer guidelines.

     

    Repeat the above and search for anything likely to be related to CleanMyMac2. CleanMyMac is capable of removing system components that must not be removed, and cannot be removed through normal means, which means eradicating CleanMyMac alone may not undo effects resulting from its use. Uninstall it and evaluate the results. If using CleanMyMac resulted in system corruption, you are likely to recover by reinstalling OS X from the Recovery partition. That does not erase your User accounts and other data, However, CleanMyMac may have affected other programs you may have installed, which will require reinstalling them from their original sources.

     

    Repeat the above and search for anything likely to be related to PACE, assuming nothing you are using requires it.

     

    After considering all the above you may decide an "erase and install" to be the least objectionable of all the unattractive alternatives facing you.

  • by John Galt,

    John Galt John Galt Dec 16, 2013 5:24 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 16, 2013 5:24 PM in response to pchopz23

    pchopz23 according to my notes the following were various files installed by Intego.

     

    It may not be 100% accurate or complete. Use it as you see fit.

     

    user preferences etc installed at ~/Library/

     

    Preferences/com.intego.app.netbarrier.monitor.plist

    Preferences/com.intego.app.netbarrier.plist

    Preferences/com.intego.virusbarrier.application.plist

    Saved Application State/com.intego.app.netbarrier.savedState

    Saved Application State/com.intego.virusbarrier.application.savedState

    Saved Application State/intego.Internet-Security-2013.savedState

    Caches/com.intego.app.netbarrier/

    Caches/com.intego.virusbarrier.application/

     

    kernel extensions installed at /System/Library/Extensions

     

    com.intego.netbarrier.kext.monitor

    com.intego.netbarrier.kext.network

    com.intego.netbarrier.kext.process

     

    launch daemons installed at /System/Library/LaunchDaemons

     

    com.intego.commonservices.daemon.integod.plist

    com.intego.commonservices.daemon.taskmanager.plist

    com.intego.commonservices.icalserver.plist

    com.intego.commonservices.metrics.kschecker.plist

    com.intego.netbarrier.daemon.logger.plist

    com.intego.netbarrier.daemon.monitor.plist

    com.intego.netbarrier.daemon.plist

    com.intego.netupdate.daemon.plist

    com.intego.virusbarrier.daemon.emlparser.plist

    com.intego.virusbarrier.daemon.logger.plist

    com.intego.virusbarrier.daemon.plist

    com.intego.virusbarrier.daemon.scanner.plist

     

    launch agents installed at /System/Library/LaunchAgents

     

    com.intego.commonservices.integomenu.plist

    com.intego.commonservices.taskmanager.plist

    com.intego.commonservices.uninstaller.plist

    com.intego.netbarrier.alert.plist

    com.intego.netupdate.agent.plist

    com.intego.virusbarrier.alert.plist

     

    application logs:

     

    /Private/var/Log/Intego/

     

    running processes:

     

    VirusBarrier

    NetBarrier Monitor

    NetBarrier

    NetUpdateAgent

    IntegoMenu

    NETserver

    LOGINserver?

    USBserver

  • by pchopz23,

    pchopz23 pchopz23 Dec 16, 2013 5:42 PM in response to John Galt
    Level 1 (0 points)
    Dec 16, 2013 5:42 PM in response to John Galt

    Ok now what do I have to do to get rid of all of those? I try and search and none of them appear.

  • by John Galt,

    John Galt John Galt Dec 16, 2013 6:05 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 16, 2013 6:05 PM in response to pchopz23

    It's easy for me to say since I don't presume to know what you use your Mac for, or what's on it, but if it were mine I would erase it completely and rebuild it from the ground up. Otherwise you are facing a lot of tedium that may not be successful anyway.

     

    I don't intend to be presumptuous but I assume that whatever you require your Mac to do, it can't possibly be to waste time with junk like Intego or CleanMyMac.

     

    To erase and install OS X read: OS X: How to erase and install. After that, restore your essential documents and files from your backup, and reinstall the productivity, entertainment or other software you need from their original sources. It's a good idea to verify that whatever you install has been verified to be compatible with Mavericks before reinstalling it. Developers big and small have all had the better part of a year to prepare.


  • by Robson,

    Robson Robson Dec 16, 2013 6:06 PM in response to pchopz23
    Level 1 (20 points)
    iLife
    Dec 16, 2013 6:06 PM in response to pchopz23
  • by Lexiepex,

    Lexiepex Lexiepex Dec 17, 2013 12:10 AM in response to pchopz23
    Level 6 (10,497 points)
    Mac OS X
    Dec 17, 2013 12:10 AM in response to pchopz23

    I will answer tomorrow, en route at the moment.

    No extra Ram needed, a lot to uninstall.

    Lex

  • by pchopz23,

    pchopz23 pchopz23 Dec 17, 2013 7:44 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 17, 2013 7:44 AM in response to Lexiepex

    Ok sounds good. I am open to doing an erase and install if that is what it takes. Last night it was running significantly better after getting rid of google chrome.

  • by pchopz23,

    pchopz23 pchopz23 Dec 17, 2013 7:45 AM in response to John Galt
    Level 1 (0 points)
    Dec 17, 2013 7:45 AM in response to John Galt

    I really don't have a lot on here other than my music so I would be open to doing an erase and instal.

  • by pchopz23,

    pchopz23 pchopz23 Dec 17, 2013 2:49 PM in response to pchopz23
    Level 1 (0 points)
    Dec 17, 2013 2:49 PM in response to pchopz23

    I just went through my library and tried to find as many of those as possible. Couldn't find them all though but now I just ran the scan again

     

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.66 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 512 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              PACESupport: Path: /Library/StartupItems/PACESupport

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 4:2:4

     

    Disk Information:

              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (290.35 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Built-in iSight

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.intego.BackupAssistant.daemon.plist

              [failed] com.intego.commonservices.daemon.plist

              [loaded] com.intego.commonservices.icalserver.plist

              [failed] com.intego.netupdate.daemon.plist

              [failed] com.intego.task.manager.daemon.plist

              [failed] com.intego.VirusBarrierX6.daemon.plist

              [failed] com.intego.VirusBarrierX6.scanner.daemon.plist

              [loaded] com.iobit.AMCDaemon.plist

              [loaded] com.paceap.eden.licensed.plist

              [loaded] com.sibelius.sari.plist

              [loaded] PACESupport.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.intego.backupassistant.agent.plist

              [loaded] com.intego.netupdate.agent.plist

              [loaded] com.intego.task.manager.notifier.plist

              [failed] com.intego.VirusBarrierX6.alert.plist

              [failed] com.intego.VirusBarrierX6.statusitem.plist

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.iobit.AMCUpdate.plist

              [not loaded] com.user.UninstallAD.plist

     

    User Login Items:

              SpeechSynthesisServer

              IntegoStatusItemHelper

     

    3rd Party Preference Panes:

              BrowserPlus

              Flash Player

              Flip4Mac WMV

              Growl

     

    Internet Plug-ins::

              DirectorShockwave: Version: 11.5.9r620

              o1dbrowserplugin: Version: 4.9.1.16010

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.3.8.1

              OfficeLiveBrowserPlugin: Version: 12.3.3

              SlingPlayer: Version: (null)

              Silverlight: Version: 5.1.20513.0 - SDK 10.6

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

              Flash Player: Version: 11.9.900.170 - SDK 10.6

              iPhotoPhotocast: Version: 7.0

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              AdobePDFViewer: Version: 9.5.5

              QuickTime Plugin: Version: 7.7.3

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

     

    User Internet Plug-ins::

              WebEx64: Version: 1.0 - SDK 10.6

     

    Bad Fonts:

              None

     

    Old applications:

              Authorizer:          Version: 1.0.5 - SDK 10.4

                        /Applications/Authorizer.app

              BackupAssistantAgent:          Version: 1.1 - SDK 10.5

                        /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app

              Intego Backup Assistant:          Version: 1.1 - SDK 10.5

                        /Applications/Intego Backup Assistant.app

              Intego Backup Assistant Uninstall:          Version: 1.0.5 - SDK 10.5

                        /Applications/Intego Backup Assistant Uninstall.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Network Recording Player:          Version: 2.2.0 - SDK 10.5

                        /Users/pchopz23/Library/Application Support/WebEx Folder/500/Network Recording Player.app

              SLLauncher:          Version: 1.0 - SDK 10.5

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              smcFanControl:          Version: 2.3 - SDK 10.4

                        /Users/pchopz23/Desktop/Files /smcFanControl_2_3/smcFanControl.app

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 194.55 GB

              Destinations:

                        LaCie [Local] (Last used)

                        Total size: 465.44 GB

                        Total number of backups: 2

                        Oldest backup: 2013-10-25 16:20:43 +0000

                        Last backup: 2013-10-25 17:00:46 +0000

                        Size of backup disk: Too small

                                  Backup size 465.44 GB < (Disk used 194.55 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  10%          WindowServer

                   3%          Safari

                   2%          Finder

                   2%          hidd

                   1%          EtreCheck

     

    Top Processes by Memory:

              156 MB          Twitter

              151 MB          Safari

              120 MB          com.apple.WebKit.WebContent

              66 MB          Finder

              61 MB          mds_stores

     

    Virtual Memory Statistics:

              212 MB          Free RAM

              879 MB          Active RAM

              693 MB          Inactive RAM

              839 MB          Wired RAM

              952 MB          Page-ins

              26 MB          Page-outs

  • by John Galt,

    John Galt John Galt Dec 17, 2013 4:38 PM in response to pchopz23
    Level 8 (49,649 points)
    Mac OS X
    Dec 17, 2013 4:38 PM in response to pchopz23

    pchopz23, it's not clear what you are trying to do or to whom you're responding. That report does not indicate any appreciable change from your previous one. How would you like to proceed?

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