Q: Mavericks corrupts external hard drive

by the way, i did a test:

as mentioned before i have 2 (or more) mypassport drives, each 2TB, and i cannot

mount or see them in the apple disctoolkit under 10.9 (and we never have been running any wd software on our machines ever.) i am on 10.9 on 2 of my macs (latest 27" imac and mabookair)

i connected both mypassport drives with the old macbook air of my wife running 10.8 (with latest system update), and there everything is fine, i can mount all my wd drives on 10.8 ! nothing is destroyed here.

so i reformated the drives with apple disctools under 10.8 and tried them connecting to my new imac with 10.9: still no mount possible.

lets wait for 10.9.1

do you know, if apple is responsible for the driver in mac osx or does wd deliver the driver?

if apple codes the hard disc drivers, we must wait until they react on the problem, right?

i hope that at least one apple coder has a drive from western digital

Euuugh. I have two WD drives, one 3TB with my iTunes library on and another as back up. Both were formatted before first use.

Think I will hold off upgrade for a while.

Any idea if 10.9.1 improves the situation?

To my knowledge there has been no mention of the problem in the testing notes found on the internet.

Curt

You will need to register as a developer and ask in the developers forums. No one can comment on OSX beta development here.

Pete

petermac87 wrote:

 

You will need to register as a developer and ask in the developers forums. No one can comment on OSX beta development here.

Developer forums are for developer activities. I can tell you that an issue which generates a 66 page thread here is completely non-existent over there.

Please let Apple and Western Digital work this out. Debugging low-level disk drivers is not something that end users, or even developers for that matter, can resolve.

If there is a big note in the 10.9.1 release that says something about corrupt data from some external drives, then 10.9.1 will fix the problem. If there is no such note in t10.9.1, then the last thing you want to do is apply that update. If removing the WD software doesn't fix the problem, then I suggest reinstalling Mountain Lion for now.

Chastings wrote:

 

Any idea if 10.9.1 improves the situation?

10.9.1 is out today, there is no such inclusion of anything regarding external HD

http://appleinsider.com/articles/13/12/16/apple-releases-os-x-1091-mavericks-wit h-focus-on-mail

The OS X Mavericks v10.9.1 Update is recommended for all OS X Mavericks users. It improves the stability, compatibility, and security of your Mac.

• Improved support for Gmail in OS X Mail, and fixes for users with custom Gmail settings Improves the reliability of Smart Mailboxes and search in Mail
• Fixes an issue that prevented contact groups from working properly in Mail
• Resolves an issue that prevented VoiceOver from speaking sentences that contain emoji
• Fixes an issue that prevented iLife and iWork apps from updating on non-English systems
• Addresses an issue that may cause multiple prompts to unlock "Local items" keychain
• Addresses an issue that may cause Japanese keyboards to retain a previously used language
• Resolves issue that prevents a Contact group name from populating the address field
• Includes Safari 7.0.1
  
  • Fixes an issue that could cause Safari to become unresponsive when filling out forms on fedex.com, stubhub.com, and other websites Improves Credit Card
  • Autofill compatibility with websites
  • Improves VoiceOver compatibility with facebook.com

Updates Shared Links periodically when open in the Safari Sidebar

campervancoder wrote:

 

@estApple your right, you can not use Disk Utility to effect the RAID status of the WD Studio Drives. If you want to change to RAID1 (it ships as RAID0) then you must install their software.

 

I'm guessing best practice would be to delete immediately from now on! Or buy another brand of RAID drive.

Sounds reasonable, but I thought the WD software is also for reporting the malfunction of an internal drive (so that it can be replaced)?

PlotinusVeritas wrote:

 

10.9.1 is out today, there is no such inclusion of anything regarding external HD

... but on http://support.apple.com/kb/HT6065 they write:

"It improves the stability, compatibility, and security of your Mac. ".

coxorange wrote:

 

... but on http://support.apple.com/kb/HT6065 they write:

"It improves the stability, compatibility, and security of your Mac. ".

......after which it is specified this (above) refers to:

• Improved support for Gmail in OS X Mail, and fixes for users with custom Gmail settings
• Improves the reliability of Smart Mailboxes and search in Mail
• Fixes an issue that prevented contact groups from working properly in Mail
• Resolves an issue that prevented VoiceOver from speaking sentences that contain emoji
• Fixes an issue that prevented iLife and iWork apps from updating on non-English systems
• Addresses an issue that may cause multiple prompts to unlock “Local items” keychain
• Addresses an issue that may cause Japanese keyboards to retain a previously used language
• Includes Safari 7.0.1
  • Fixes an issue that could cause Safari to become unresponsive when filling out forms on fedex.com, stubhub.com, and other websites
  • Improves Credit Card Autofill compatibility with websites
  • Improves VoiceOver compatibility with facebook.com
  • Updates Shared Links periodically when open in the Safari Sidebar

PlotinusVeritas wrote:

 

......after which it is specified this (above) refers to:

 

• [...]

"including..." (before the list) does not mean "limited to". Not all updates have to be listed.

coxorange wrote:

 

"including..." (before the list) does not mean "limited to".

purely speculative.

I have never used any of the software that comes with any external hard drive. My iTunes media were stored on a 2TB MyBook which wiped itself clean at some point today, seemingly at random. Gone. Free of data. A 2TB drive with 2TB of free space. Still reeling.

Darth,

Run EtreCheck & look for WD's software (just to be sure).

http://www.etresoft.com/etrecheck

Post the report here if you are uncertain, it was designed to help on these discussions. It's possible for the software to be carried over through Migration Assistant.

Darth,

This is horrifying.

But have you ever installed any WD software from the WD installation disk or downloaded from Internet at all (though removed later)?

Darth wrote:

 

Gone. Free of data

Data is still there as long as you dont write to it, use data recovery tools.

Run:

http://www.etresoft.com/etrecheck

verify any WD-ware resident.