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Mavericks Mail App and Gmail folders

100626 Views 407 Replies Latest reply: Apr 10, 2014 12:33 PM by GeneticsResearch RSS
  • 2rodee Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 16, 2013 5:43 PM (in response to barkofdelight)

    GMAIL - ICLOUD - MAIL CLIENT... on Maverick iMac

     

    I updated today to Mac 10.9.1.  I had nothing to lose since I was having issues with not being able to send out mail.  It had to be some setting on the iMac, because I cound send from the ipad and iphone.

     

    The update did not magically fix itself.. but I tried this AGAIN, and this time it worked. 

     

    In Mail preferences, I deleted the iCloud account.  I shut down Mail.  I reopened Mail and in Mail preferences, I added iCloud back filled out the email address and password.  This is what came up:

     

    ICLOUD Acct:

     

    Enable this account - (Checked)

    Description (my icloud email@me.com)

    Alias (my icloud email@me.com)

    Email address (my icloud email@me.com)   GRAYED OUT

    Full Name - (Helen R****)  GRAYED OUT

    Incoming Mail Server  (p02-imap.imap.mail.me.com)  GRAYED OUT

    *User Name (the first part of my icloud email... before the @)  GRAYED OUT

    Outgoing mail server - None

    Use only this server - checked

    TLS Cert - None

     

    ADVANCED INFO for iCloud:

    All this was filled out - so I left it.

    Top 3 all checked ("compact mailboxes" is faded out)

    IMAP Path - empty

    Port 993

    SSL Checked

    Authentication  Apple Token   (BEFORE I had "Password")

    Use Idle - checked.

     

    I then went to accounts in SETTINGS and deleted GMAIL Account.  Then go to Settings,

    Accounts:  Add Account  DO NOT choose GOOGLE.  Scroll down and just choose "Other"

    Fill out your email and password  This is what my settings look like:

     

    Enable this account - (Checked)

    Description (Gmail)

    Email address (my gmail email@me.com)

    Full Name - (Helen R****)

    Incoming Mail Server  (.imap.gmail.com)

    User Name (the first part of my icloud email... before the @)

    Outgoing mail server - Gmail

    Use only this server - checked

    TLS Cert - None

     

    ADVANCED INFO for iCloud:

    All this was filled out - so I left it.

    Top 3 all checked ("compact mailboxes" is faded out)

    IMAP Path - empty

    Port 993

    SSL Checked

    Authentication (Password")

    Use Idle - checked.

     

    I saved it, and now I can send emails.  I did the same on my ipad (delete and add accounts)  I'm not sure if I had to, but I want everything the same. 

     

    Of course, now I'm getting 14,000+ emails.  It MIGHT be a good idea to clean out your inbox beforehand so you don't have a traffic jam reloading your accounts.

     

    Good luck - I hope this helps someone.

     

    *I could be dead wrong about this, but I think this problem falls back on the change from Mobile Me to iCloud.  When I opened my Mobile Me account, my User name was just "name."  At some point we were given @mac... THEN we migrated to @me.  Sometimes, like right now, my "user name" is just "name."  And of course, I can't go back into Mobile Me and change it to @me... 

     

    I do love my Apples tho!

  • djlucas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 16, 2013 7:45 PM (in response to neilstaite)

    Similar problems here from day one with my iMac (purchased about 3 months ago). My particular issue:

     

    I use the "starred" subfolder on Gmail for things I want to save and frequently move items in and out of that folder. Since using Mail on Mac (including the 10.9.1 update), the "starred" folder no longer populates. It specifically appears like this [Gmail]Starred and along with the rest of the folders does not seem synced to the IMAP. Inbox, Trash, and All Mail work fine up top under the Mailboxes header, but nothing syncs down where it looks like the actual Gmail IMAP is laid out.

     

    What I can confirm through testing is that this current configuration on Mac Mail puts anything you mark as "starred" in the "flagged" sub-folder under Mailboxes (on the Mac).

     

    So, like others I have to move the items via Gmail's web application or use my iPhone. It has always worked flawlessly on the phone. Not a huge deal since I have my phone on me most of the time but you'd think someone would have caught this in UAT.

     

    Hopefully we see a fix soon...

  • Doug Lerner2 Level 4 Level 4 (1,030 points)
    Currently Being Moderated
    Dec 16, 2013 9:35 PM (in response to neilstaite)

    Well, I'm afraid 9.1 did not fix the Gmail problems. Mails are just not coming in. I see them in Gmail on the web. I see them on my iPhone and other iOS devices in Mail. I see them in the Airmail app. But not in Apple Mail.

     

    I think it's hopeless. What did they do to that program?!

     

    doug

  • virtualAThome Calculating status...
    Currently Being Moderated
    Dec 17, 2013 2:26 AM (in response to neilstaite)

    I think it works to me. It's still not as it was before (a little bit slower than in Mail.app 6.0) but the mails are syncing.

  • Jon Baumgartner Level 2 Level 2 (205 points)
    Currently Being Moderated
    Dec 17, 2013 4:43 AM (in response to Doug Lerner2)

    Yeah, I've given up on Mail completely. The final straw was that upon waking from sleep, Mail takes upwards of 45 minutes to retrieve new mail. That is not an exaggeration. Mail really only seems to work if you leave the computer on 24x7.

     

    And no, 10.9.1 did nothing for me.

  • m_a_c Calculating status...
    Currently Being Moderated
    Dec 17, 2013 5:04 AM (in response to Jon Baumgartner)

    I completed deleted all my gmail accounts and re-added them. Now, that seemed to have solved the problem for about 2 days, then Mail went back to doing the same old thing.. Slow retrieval and not syncing properly.

     

    Just installed Outlook for Mac. It works perfectly

     

    I hope Apple fixes this issue as I can bet that over 80% of Mac users use Gmail!

  • rusto Level 2 Level 2 (215 points)
    Currently Being Moderated
    Dec 17, 2013 5:07 AM (in response to m_a_c)

    You have to take into account that for many Gmail/Mail.app users (including me), everything is working properly. The logical place to investigate is where our setups are different.

  • lynjon1 Calculating status...
    Currently Being Moderated
    Dec 17, 2013 6:08 AM (in response to rusto)

    Well said Rusto. I had the same problem as everyone else, but it was all cured by the earlier update issued by Apple. Gmail works fine with Mail on my system now.

  • virtualAThome Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 17, 2013 10:16 AM (in response to neilstaite)

    Unfortunately, it doesn't work. I thought it did, but it's still the same. Unbelievable, I would never expected such a clumsy work from Apple programmers.

  • JanRezab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 17, 2013 10:36 AM (in response to neilstaite)

    Guys, I agree with the above where its not working. 10.9.1 didnt work for me, the bugfix didnt work for me, All mail is there but its not working.

     

    To sum up: Archiving barely syncs up, Inbox delays like CRAZY, doesnt update moving messages, doesnt behave as it should. Constantly non-synchronized email and activities that I do. Pretty much the only working thing properly is sending...


    I talk about the issue here a bit, if you guys want to share on FB / TW to help push this forward to a fix, which is all we really want:

     

    http://www.janrezab.com/please-apple-we-want-mac-mail-to-how-it-was-pre-maverick s-its-still-broken

     

    As a user and Apple lover, this is very frustrating :-( Just give us Mac Mail pre-mavericks back!

     

    Please fix it!

  • gdepena Calculating status...
    Currently Being Moderated
    Dec 17, 2013 11:22 AM (in response to JanRezab)

    what are your settings?

     

    do you have all mailed turned on?

     

    have you tweaked your incoming and outgoing ports?

     

    -G

  • rebekah098 Calculating status...
    Currently Being Moderated
    Dec 17, 2013 12:01 PM (in response to Doug Lerner2)

    Same issue for me, Doug. The only way I was able to get them to download (about half of the time) was to perform a rebuild.

  • Csound1 Level 7 Level 7 (32,380 points)
    Currently Being Moderated
    Dec 17, 2013 12:03 PM (in response to Doug Lerner2)

    Doug Lerner2 wrote:

     

    Well, I'm afraid 9.1 did not fix the Gmail problems. Mails are just not coming in. I see them in Gmail on the web. I see them on my iPhone and other iOS devices in Mail. I see them in the Airmail app. But not in Apple Mail.

     

    I think it's hopeless. What did they do to that program?!

     

    doug

    Apparently they did not 'do it' to all, my mail works just fine with Gmail (and iCloud, and Exchange)

  • 2rodee Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 17, 2013 1:51 PM (in response to 2rodee)

    UPDATE:  All my mail accounts are taking forever to get here on the iphone and iPad.  I have to manually ask for them too.

     

    I think everytime I delete an account and reinstall it, it is loading 30,000 old messages. Which would clog things up I suppose.

     

    Will anyone that has a perfectly working setup list their settings?  Because the "automatic" install doesn't seem to be working.  Thanks.

     

  • Csound1 Level 7 Level 7 (32,380 points)
    Currently Being Moderated
    Dec 17, 2013 1:58 PM (in response to 2rodee)

    If you want the settings for a Mac, start here

     

    For an IOS device (iPhone etc) start here

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