TS1440: A flashing question mark or globe appears when you start your Mac
Learn about A flashing question mark or globe appears when you start your Mac
Q: i tried everything and my mac still doesn't work. It's pretending like there is no hard drive in the computer itself. Any help?
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by Lanny,Dec 17, 2013 7:29 PM
Lanny
Dec 17, 2013 7:29 PM
in response to I know nothing about a mac.
Level 5
(7,972 points)
DesktopsIt's possible that the hard drive has failed. Have you tried booting the Recovery partition? Do you have a bootable external drive or DVD?
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by Baby Boomer (USofA),Dec 18, 2013 4:40 PM
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Baby Boomer (USofA)
Dec 18, 2013 4:40 PM
in response to I know nothing about a mac.
Level 9
(57,623 points)
http://support.apple.com/kb/PH11044 OS X Mountain Lion: If you see a gray screen at startup
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Since you stated you know nothing about Macs......
http://support.apple.com/kb/HT2477 Mac Basics: The essentialsThere is Apple’s own Knowledge Base Articles: http://support.apple.com/kb/index?page=search
The OS Help Menu.
Apple’s troubleshooting website: Mac 101
The following reference book: OS X Mountain Lion: The Missing Manual - David Pogue . This book is very easy reading, non technichal & non geeky. I strongly recommend this book as it takes you step-by-step through Mountain Lion.
