HT204053: Sign in with your Apple ID on a new device

Learn about Sign in with your Apple ID on a new device
Cathy 21084

Q: How so i cancel a subscription i purchased on itunes

I purchased a subscription to zoosk for 1 month and i want tocancel it . then i will deactivate my profile on zoosk

subscription to zoosk, iOS 6.1.3, I need to cancel the subscription i

Posted on Jun 21, 2013 2:18 PM

Close

Q: How so i cancel a subscription i purchased on itunes

  • All replies
  • Helpful answers

  • by Dah•veed,

    Dah•veed Dah•veed Jun 21, 2013 2:20 PM in response to Cathy 21084
    Level 7 (34,736 points)
    Mac App Store
    Jun 21, 2013 2:20 PM in response to Cathy 21084
  • by chumitas,

    chumitas chumitas Dec 17, 2013 5:51 PM in response to Cathy 21084
    Level 1 (0 points)
    Dec 17, 2013 5:51 PM in response to Cathy 21084

    From your iPhone or iPad

     

    1. Open the APP STORE (the App itself) - if you can't find it do a search in your ipad for APP STORE

     

    2. You'll see (features page) SCROLL ALL WAY DOWN.

     

    3. See the three boxes that say (redeem, send gift) and underneath it says APPLE ID: youremailaddress@whatever.com

         a. click on your APPLE ID: email address button

     

    4. a small pop up window will open saying VIEW APPLE ID, sign out and whatever, just open VIEW APPLE ID and ignore the other options like (iforgot and cancel)

     

    5. Then the 4th option is SUBSCRIPTIONS: and in light blue you'll see the word MANAGE, click on MANAGE (to manage your subscriptions, duh.

     

    6. select the subscription you want to edit or if ZOOSK is your only subscription ignore this line. click on remove AUTO SUBSCRIPTION and then you have just cancelled your subscription.

     

    7. Then begin to thank goodness you found this page.

  • by PSB9297,

    PSB9297 PSB9297 May 2, 2016 3:15 PM in response to chumitas
    Level 1 (8 points)
    Mac App Store
    May 2, 2016 3:15 PM in response to chumitas

    this stops the next months payment ,but does not cancel it .I still can not deactivate my zoosk acont until I cancel on I tunes.

  • by sam_apple,

    sam_apple sam_apple May 2, 2016 4:00 PM in response to Cathy 21084
    Level 1 (4 points)
    May 2, 2016 4:00 PM in response to Cathy 21084

    If you've already been charged for this, then you need a refund request. Use reportaproblem.apple.com to see if your purchase is there for a refund request. If not, contact iTunes support. 800-275-2273 or getsupport.apple.com to schedule a callback.