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Crash reports are not synced to itunes

488 Views 1 Reply Latest reply: Dec 17, 2013 7:31 PM by Fuhrmanator RSS
megha D Calculating status...
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Jul 27, 2012 8:44 AM

Hi ,

        Crash reports form my iPhone 4S are not getting synched to itunes. I did lot of search & troubleshooting but did not find any solution.

I have itunes installed on Windows 7 machine. Same machine i am using to sync iPhone 4s and iPad 1. Whenever i sync iPad i do get the crash reports on my machine.

   When i restored the iPhone and set it up as a new iPhone i was able sync the crash reports to itunes. But I have to restore it to previous back up as I had some important profile provisioned. Now again i dont see the crash logs at C:\Users\meghan\AppData\Roaming\AppleComputer\Logs\CrashReporter\MobileDevice\M yiPhone  after synchig the iphone to itunes.

I do see the creashreports in the iPhone Diagnotica and usage data


I think there are some settings in iPhone which needs to change but i am not able to figure it out.


I really appreciate your help


Thank you

iPhone 4S, iOS 5.1.1


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