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All replies
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Helpful answers
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Dec 18, 2013 9:27 AM in response to Winston Churchillby the_Björn,Under iTunes in the Cloud, I only have iTunes Match... Im missing the Manage Devices and Hidden purchases.
How can I add them to my Account info page?
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Dec 18, 2013 9:29 AM in response to the_Björnby Winston Churchill,That's a strange one, I don't know, I'll see if I can muster some help.
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Dec 18, 2013 11:42 AM in response to the_Björnby King_Penguin,How/why do you want to remove them from your account ? e.g. if you are selling or giving a device away and want to unlink it from your account so that the new owner can register it to their's then you can do so via your support profile : https://supportprofile.apple.com/
A device or computer will only become associated to an account, and appear in the 'manage devices' section, if you use iTunes Match or automatic downloads on it, of if you redownload the account's past purchases on it (if you don't have any associated devices/computers then the section won't show). Have you done any of those ? You could try redownloading a past purchase on a device or computer and see if that section then shows with that computer/device listed (but if you do then it will become associated for a minimum of 90 days).
And for the hidden purchases, have you ever hidden any ? You could try hiding something and see if that section then shows : hiding and unhiding.
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Dec 18, 2013 12:10 PM in response to King_Penguinby the_Björn,the case is as following....
i bought an used macbook and it was reinstalled withe the old users appel id.
he removed his apple id and i typed min instead. after that i realised the computer was full of his apple id stuff everywhere so i reinstalled the computer again with my apple id.
now every time i make a change in my apple id i recieve a mess to my iphone that my apple id was associated with my name on the macbook and after that i recieve a message my id is associated with the old users name of that computer.
now i want to se and manage my id so i can remove unwanted apple devices. im now using my 4:e iphone so i think maybe the old ones is still there too??
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Dec 18, 2013 12:32 PM in response to the_Björnby King_Penguin,The 'manage devices' section is iTunes store related, so I don't think is related to your problem.
Your id shows in System Preferences > iCloud, and is only your account shown in System Preferences > Users & Groups (the old owner's id isn't still listed) ? When I've added a device to, for example, FaceTime I've then got messages on my other devices and my Mac saying that a new device has been linked to my account (or wording to that effect), but that is just for FaceTime
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Dec 18, 2013 12:50 PM in response to King_Penguinby the_Björn,but I still want the button Manage devices...
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Dec 18, 2013 1:53 PM in response to the_Björnby King_Penguin,If you want the 'manage devices' button then you need to use iTunes Match or automatic downloads on the device or computer, or redownload some of your past purchases on it - it should then appear
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Jun 3, 2014 8:43 PM in response to Winston Churchillby gwade24,I can't find manage my devices or anythin relating to that PLEASE HELP
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Jun 4, 2014 12:18 AM in response to gwade24by King_Penguin,The 'manage devices' section will only show if you have computers and/or iOS devices associated to your account i.e. you've used iTunes Match, automatic downloads or redownloaded past purchases on them. If you have then if you log into your account via the Store > View Account then you under the 'iTunes in the Cloud' section on your account's screen you should see something like Winston's screenshot. If you haven't done any of those three things on a computer or device then the Manage Devices section will be hidden
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May 28, 2015 11:16 AM in response to the_Björnby lucyshaw,Hi, i have just removed my device from my itunes acounnt does this mean the person who brought that phone has to wait 90 days to set it up or download things or what?
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May 28, 2015 11:31 AM in response to lucyshawby King_Penguin,Depends upon how long it had been associated to your account (it's the 'manage devices' section that you removed it from ?) - it's only if it had been associated for less than 90 days that it will have the remainder of those 90 days to complete. Even it is associated it shouldn't stop him/her from buying new items on it.
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Jan 17, 2016 4:35 AM in response to the_Björnby manpeet01,under iTune match i didn't see the manage devices option how will i find this option
