Q: Has anyone experienced iOS 7 (5S) not receiving notifications of friends arriving? I already tried reinstalling the app. This worked perfectly on my iPhone 5 /iOS 6.  Thanks!

I can now verify that this issue will follow you even if you upgrade your phone. I just went from a 4 to a 5S with backup up from iCloud - the problem remains after all the above attempted fixes. Big bummer. I was really hoping to ditch this bug with the new phone, so now I'm flat out of ideas.

Of note, this kind of bug seems very similar to the recent Facetime bug that took a full phone wipe/setup as new phone to fix. Apple finally released a fix after about 11 months, so... And FYI, the geofence issue persited through the full wipe as well. Not good.

Not sure why, Sorry, but mine seams to be working again... I have the 5S my wife has the 5C but I think she finnally did the update for the app. Maybe both phones need to have the same version?? 

Fdpm, my husband using 4S iOS 7 and the app is up to date, and I m using iPhone 5, iOS 7, app also up to date...but still not working so far.

Both my wife and I bought the 5s at the same time.  We both have the same settings and mine works and hers does not.  Could be the gold color. :)

Mine has not worked for months now.  I think this is another Apple Dead End.

Hi everyone,

I seem to have discovered the answer. After using the find friends app on iOS6 in the past, I too noticed that notifications seemed to stop on iOS7 on my iPhone 5. Up until now I've never been able to get this working.

My wife & I used to use the app on our phones, I discovered that she'd been quitting the app through the multitasking interface, which usually helps to speed the iPhone up and is generally good practice when not using apps running in the background. She now quits all other apps, except the find friends app.

I'd have thought since find friends is an apple app, quitting it would have kept notifications running. It seems that the app has to be actually running on both phones for the notifications to work properly (i.e. as opposed to just being installed).  When I relaunched the app on my wife's phone, and setup some test notifications - it worked again... for the 1st time on iOS7.

Here's a few things to check:

1. check that location services are turned on
2. check that 'background app refresh' isn't turned off for the find friends app (settings > general)
3. most importantly - check the app is launched and running in the background (double tap the home/circular button on the phone to see the multitasking menu)

For more help, click on 'me' in the app, scroll to 'help' at the bottom, and click 'if you're not receiving alerts'.  I've noticed this advice is in the help section of the app, but doesn't appear to be on the web.. certainly not here where I'd expect to find it: http://support.apple.com/kb/TS4008 (a search for the words 'multi/multitasking/quit' on this page don't reveal answers).

Let me know if this worked for you, I'm finally happy with iOS7 as this was really bugging me when it wasn't working.  Apple, you need to sort this annoyance out, make the notifications work when the app is shut down.. as the phrase 'background app refresh' would suggest. Also, put the app help on the web also, not just in the app. People usually look on the web for an answer, no the app help section. I found this by chance, as the help section is not in an intuitive location within the app.

We are both using a 16Gb iPhone 5, iOS 7.0.6, find friends app v3.0 (3A77)

John (Ireland)

Help section screenshot from within the app: