Steven Wilson
Level 2 (168 points)

Q: Slow Safari....Mavericks Update???

Ever since we updated to Mavericks, my wifes and my laptops have been acting slow.  Mostly noticable in Safari, but noticing a few other areas as well.

We both have 13" Macbook Pro's (mid 2012) 2.9 i7, 8GB Ram.

 

The issues:

 

When surfing the web, many/most sites will start to load, then slow, almost to a stop...wait, and then load...sometimes it loads slowly, sometimes it loads fast.

 

Internet download speeds are fine, 15 - 16 mbps at home, and close to 50 mbps at work (same issues at work)

 

Sometimes the finder does not populate very quickly, sometimes taking a minute or so.

 

I have used ONYX to clean, clean, clean... reset safari, cleard cache, deleted cookies, did Permissions and etc.

 

I have also changed DNS and killed the prefetching and etc....

 

ANY SUGGESTIONS?  THIS IS ANNOYING.

Thanks in advance for anyone who can point me in the right direct... and this is the same on BOTH computers.

Steve

MacBook Pro, OS X Mavericks (10.9), 8 GB RAM - Always Up-To-Date

Posted on Nov 20, 2013 6:21 AM

by thomas_r.,Solvedanswer
thomas_r. thomas_r.
Level 7 (30,924 points)
Mac OS X
A:

no anti virus, and the only extension i have is 1password

 

1Password isn't a problem, I have that one installed myself.

 

thanks, and further help/ideas would be great.

 

Well, further help is in the Mac Performance Guide I gave you a link to. Have you looked there yet?

Posted on Nov 20, 2013 12:35 PM

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Steven Wilson

Q: Slow Safari....Mavericks Update???

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  • by eugen_nw,

    eugen_nw eugen_nw Dec 4, 2013 5:32 AM in response to Steven Wilson
    Level 1 (1 points)
    Dec 4, 2013 5:32 AM in response to Steven Wilson

    I experience slow Safari and even slower Finder on Mavericks.  I did some clear the Safari caches dance at some point, the performance improved but degraded again after a week or two.  I stopped using Safari and use Firefox instead and the performance issues are gone now.

  • by Eric Root,

    Eric Root Eric Root Dec 4, 2013 10:15 AM in response to Will Mallorca
    Level 9 (72,532 points)
    iTunes
    Dec 4, 2013 10:15 AM in response to Will Mallorca

    You are welcome.

     

    You have a lot of log-in items. Note what they are, remove them, log out/in, and test. If things are improved, add them back one at a time to see if you can isolate one that is causing a problem.

  • by Steven Wilson,

    Steven Wilson Steven Wilson Dec 7, 2013 9:31 AM in response to Eric Root
    Level 2 (168 points)
    Dec 7, 2013 9:31 AM in response to Eric Root

    Eric, thank you VERY much for trying to help me with this... as you can imagine, a slow computer will drive us nuts!

    here is the report i just ran...any help is appreciated!

    Thanks in advance for helping our the community!

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.9 GHz Intel Core i7 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              ProTec6: Path: /Library/StartupItems/ProTec6

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:31:0

     

    Disk Information:

              APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 749.3 GB (354.95 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

     

              Logitech USB Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.metakine.handsoff.driver          (2.0.8 - SDK 10.6)

              com.Logitech.Control Center.HID Driver          (3.6.0 - SDK 10.6)

              com.Logitech.Unifying.HID Driver          (1.2.0 - SDK 10.6)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.autodesk.backburner_manager.plist

              [loaded] com.autodesk.backburner_server.plist

              [loaded] com.autodesk.backburner_start.plist

              [failed] com.bjango.istatmenusdaemon.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.metakine.handsoff.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [failed] com.syniumsoftware.CleanAppDaemon.plist

              [loaded] net.sourceforge.MonolingualHelper.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [failed] com.bjango.istatmenusagent.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.Logitech.Control Center.Daemon.plist

              [loaded] com.metakine.handsoff.agent.plist

              [loaded] com.oracle.java.Java-Updater.plist

     

    User Launch Agents:

              [loaded] com.google.Chrome.framework.plist

              [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

              [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

              [loaded] ws.agile.1PasswordAgent.plist

     

    User Login Items:

              iTunesHelper

              Dropbox

     

    3rd Party Preference Panes:

              CleanApp Logging Service

              Flash Player

              Java

              Logitech Control Center

     

    Internet Plug-ins::

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

              Default Browser: Version: 537 - SDK 10.9

              Flash Player: Version: 11.9.900.152 - SDK 10.6

              AdobePDFViewer: Version: 10.1.1

              o1dbrowserplugin: Version: 4.9.1.16010

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6

              AmazonMP3DownloaderPlugin101750: Version: Unknown

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              JavaAppletPlugin: Version: Java 7 Update 45

     

    User Internet Plug-ins::

              Google Earth Web Plug-in: Version: 7.1

     

    Bad Fonts:

              None

     

    Old applications:

              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4

                        /Applications/Utilities/Amazon MP3 Downloader.app

              Microsoft Alerts Daemon:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft Chart Converter:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Excel:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Upload Center:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Open XML for Excel:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              Solver:          Version: 1.0 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SyncServicesAgent:          Version: 14.2.3 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

              dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

     

    Time Machine:

              Mobile backups: OFF

              Auto backup: NO

              Volumes being backed up:

                        Macintosh HD: Disk size: 697.84 GB Disk used: 367.27 GB

              Destinations:

                        Data [Network] (Last used)

                        Total size: 2 

                        Total number of backups: 1

                        Oldest backup: 2013-06-01 12:33:21 +0000

                        Last backup: 2013-06-01 12:33:21 +0000

                        Size of backup disk: Adequate

                                  Backup size 2  > (Disk used 367.27 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   3%          WindowServer

                   1%          mds

                   1%          EtreCheck

                   1%          Dropbox

                   0%          ocspd

     

    Top Processes by Memory:

              188 MB          com.apple.IconServicesAgent

              162 MB          com.apple.WebKit.WebContent

              139 MB          System Preferences

              90 MB          Finder

              82 MB          Safari

     

    Virtual Memory Statistics:

              4.08 GB          Free RAM

              2.21 GB          Active RAM

              924 MB          Inactive RAM

              821 MB          Wired RAM

              745 MB          Page-ins

              0 B          Page-outs

  • by Steven Wilson,

    Steven Wilson Steven Wilson Dec 7, 2013 9:41 AM in response to Steven Wilson
    Level 2 (168 points)
    Dec 7, 2013 9:41 AM in response to Steven Wilson

    Here is something i am noticing... when i go to a page/site in Safari, it will start to load then slows to a STOP... sits for a while, then "sometimes" will load after a few, but if i click the link again, sometimes it will instantly go tot he site... its unpredicable.... and annoying.

  • by jackfrommontague,

    jackfrommontague jackfrommontague Dec 7, 2013 10:17 AM in response to Steven Wilson
    Level 1 (64 points)
    Apple TV
    Dec 7, 2013 10:17 AM in response to Steven Wilson

    Safari does exactly the same on my iMac. When I updated to Mavericks the problem seemed to go away, drove me up the wall on ML, but alas it has returned.I've reset, and cleared the caches, nothing seems to clear things up. I find FireFox seems to work much better, except I hate the FF look.

  • by Eric Root,

    Eric Root Eric Root Dec 7, 2013 12:59 PM in response to Steven Wilson
    Level 9 (72,532 points)
    iTunes
    Dec 7, 2013 12:59 PM in response to Steven Wilson

    Un-install software following the developer's instructions to make sure you remove all parts of the software and some offer the advice to never install 3rd party software unless you know how to remove it.

     

     

    com.bjango.istatmenusdaemon.plist

     

     

    I would un-install the above. The Launch Daemon failed to load and the Launch Agent failed to load.

     

    I would also remove CleanMyMac2.

     

    A frequent poster wrote this - Myth of the Dirty Mac

     

    CleanMyMac2 Un-install

     

      [failed] com.syniumsoftware.CleanAppDaemon.plist

     

    This also failed to load. I would uninstall it also.

     

    As you are discovering, troubleshooting can take awhile.

  • by eugen_nw,

    eugen_nw eugen_nw Dec 7, 2013 7:41 PM in response to jackfrommontague
    Level 1 (1 points)
    Dec 7, 2013 7:41 PM in response to jackfrommontague

    I'm sure glad that the FF workaround works for you too!  I much rather put up with FF than with this "Un-install software following the developer's instructions..." stuff that sounds like smoke and mirrors and does not fix the problem that causes Mavericks to be slow.  At the time Apple will be so kind to fix Safari on Mavericks, I may consider resuming to use it.

  • by petermac87,

    petermac87 petermac87 Dec 7, 2013 7:48 PM in response to eugen_nw
    Level 5 (7,402 points)
    Dec 7, 2013 7:48 PM in response to eugen_nw

    eugen_nw wrote:

     

    with this "Un-install software following the developer's instructions..." stuff that sounds like smoke and mirrors and does not fix the problem that causes Mavericks to be slow. 

    You obviously don't read many threads. Third party conflicts have been the main cause of problems in every OSX update released and addressing them has cured more banged up systems than anything. So perhaps take time to read through the forums properly before making such ill informed comments. Apple cannot fix other developers incompatable software, so don't hold your breath thinking they will or can.

     

    Pete

  • by eugen_nw,

    eugen_nw eugen_nw Dec 7, 2013 8:00 PM in response to petermac87
    Level 1 (1 points)
    Dec 7, 2013 8:00 PM in response to petermac87

    Of course I do not read threads.  That is exactly why I'm paying premium money to Apple so my computer "just works".  If Apple discontinues to behave like that, I will explore the alternatives.  My computer MUST work for me, not the other way around.

  • by petermac87,

    petermac87 petermac87 Dec 7, 2013 8:23 PM in response to eugen_nw
    Level 5 (7,402 points)
    Dec 7, 2013 8:23 PM in response to eugen_nw

    eugen_nw wrote:

     

    Of course I do not read threads.  That is exactly why I'm paying premium money to Apple so my computer "just works".  If Apple discontinues to behave like that, I will explore the alternatives.  My computer MUST work for me, not the other way around.

    The Good News! You have two alternatives, Windows and Linux

     

    The Bad News! You actually have to do some things yourself to ensure your computer keeps working well.

     

    Noone is responsible for how you look after your computer except YOU.

     

    Oh, and if you are going to come here and post, try reading the post you are commenting on first.

     

    Good Luck

     

    Pete

  • by eugen_nw,

    eugen_nw eugen_nw Dec 7, 2013 9:36 PM in response to petermac87
    Level 1 (1 points)
    Dec 7, 2013 9:36 PM in response to petermac87

    For complete clarity I will repeat the symptoms I were experiencing, for the last time.  Shortly after uprading to Mavericks, my MacBook Pro slowed down to a crawl.  That had never happened since upgrading from Leopard.  By virtues of intuition and experimentation, I noticed that if I do not run Safari, the laptop runs as fast is it had always used to run.  The next step was to replace Safari with Firefox and life is good since.

     

    Now let us go on with the "fan boy games" and with the "blaming games", please.

  • by petermac87,

    petermac87 petermac87 Dec 7, 2013 9:41 PM in response to eugen_nw
    Level 5 (7,402 points)
    Dec 7, 2013 9:41 PM in response to eugen_nw

    eugen_nw wrote:

     

    For complete clarity I will repeat the symptoms I were experiencing, for the last time. 

    Please stop thread jumping and confusing the original posters thread and at least have the good manners to start your own thread with your own issues described there.

     

    Good Luck

     

    Pete

  • by jackfrommontague,

    jackfrommontague jackfrommontague Dec 8, 2013 1:28 PM in response to eugen_nw
    Level 1 (64 points)
    Apple TV
    Dec 8, 2013 1:28 PM in response to eugen_nw

    eugen_nw I suggest you move to the Windows 8 platform as soon as possible. Doing so will solve all your problems that are Mac related. The Mac community will sorely miss you but will somehow surrive.

  • by Steven Wilson,

    Steven Wilson Steven Wilson Dec 11, 2013 8:01 PM in response to Steven Wilson
    Level 2 (168 points)
    Dec 11, 2013 8:01 PM in response to Steven Wilson

    Followed the advice... STILL sluggish to almost SLOW (sometimes)... any other thoughts????:(

  • by Steven Wilson,

    Steven Wilson Steven Wilson Dec 18, 2013 2:01 PM in response to Steven Wilson
    Level 2 (168 points)
    Dec 18, 2013 2:01 PM in response to Steven Wilson

    ANYBODY?????  This is really annoying.  Actually may have to sell this for a new one... its that bad~

     

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