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"Other" data (iPhone) - How do I remove this junk?

1185442 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • billy.dowdall Calculating status...

    recently had this problem to, i had about 6gb of 'other' data but I sorted it in about 5 minutes,


    I backed up my phone (iphone 5) to itunes, did a full restore on my iphone, loaded my back up back onto my phone and my 'other' data was reduced to about 500mb. You have to wait for your apps to reload but it's worth it for the extra space. I'm guessing the problem was down to a dogdy sync one time and some files (in my case song files) were corrupted but didn't get deleted off, so they just stayed their


    Hope this helps!

  • RGWca Level 1 Level 1 (0 points)

    Well, everything looked good for a while.  Artwork is all good, but have seen some strobbing/skipping from time to time when trying to play a specific song.  So I did a restore.  Still showing 1.2 gb of Other right after a full restore which I find is high.  I deleted messages, Trash; - looked at large apps, etc..  So I am as lean as I can be from a general user perspectivie. I downloaded free version of PhoneClean and ran a scan and it only found a few kb of capacity it could free up.  So next step may be iExplorer.  My struggle is that I don't see what else I can use this app for except to analyse deeper into the storage problem.  I am not sure I would exploit other functionality and it costs $35+.  But, I also don't want to be doing restores forever.  What a pain.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
    Currently Being Moderated
    Dec 18, 2013 5:32 PM (in response to RGWca)

    Yes I wish that "delete Music solution" could be stricken from this thread ... it is a tar pit just waiting for the next victim to fall prey to it.


    Although you did a restore, you likely put your backup right back on.  For some of the causes of a large Other that can help, but not all.  Although it is a pain, the most sure-proof way to fix it is to restore and not load a backup, which means re-doing all your settings from scratch and losing things like messaging history, call history, and data for apps.  But if your music, video, photos, contacts, calendars, etc. are all stored on your computer or on the web, then you can always recover those after restoring.  You'll find that restoring without a backup will get Other below 1 GB, and it should not grow too much if you manage things that normally get filed as "Other".


    Sure, you can fuss with 3rd party apps to do the clean up, but that may not be as effective and perhaps not much less time-consuming than restoring w/o a backup.

  • RGWca Level 1 Level 1 (0 points)

    It was a restore to factory settings that I did.  Only took a few hours but something I don't want to repeat verry often.  Still showed 1.2 gb in Other which was down significantly, so am thinking I still managed to pick up some wastage along the way.  Will probably investigate further with iExplorer.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
    Currently Being Moderated
    Dec 18, 2013 5:50 PM (in response to RGWca)

    RGWca wrote:


    It was a restore to factory settings that I did.

    Right, but did you choose your backup (i.e. iPhone "name") at the conclusion of the restore process?  If so, then the problem will persist to some degree.


    If you restore and don't load a backup, then Other will start out at only a few hundred MB (but will climb to some degree over time).

  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi All,


    One of the challenges of attacking this "other" Data problem is how big a weapon should you pull out of your holster first.  I have always gone will the spit-ball strategies first (ex. Delete iMessages) and then slowly worked my way up, if necessary, to the nuclear option (restoring your iDevice as NEW).  This article, although written a while ago, does a pretty good job of taking you through these graduated steps.  I think you may find it helpful.  You will note the author does mention some 3rd party apps.  I don't think its fair to expect him to mention all.  The one he does not mention, that has given several posters in thus thread relief (including me), is iBackupBot.  Having said that, I'll say Goodbye and Happy Holidays.



    Best, Mr. Luigi

  • bmeerdink Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 20, 2013 4:57 AM (in response to Mr. Luigi)

    I had 3GB of 'other' data that was bugging me as I could not imagine what that was about, so I did a factory restore of my iPad 3 and did not load back any a backup. At first the 'Other' memory was about 600GB or so, and without installing anything (16pre-installed apps only) or even yet defining any account for email or such, a few hours later, it is now at 1,64 GB !!


    My icloud backup for this iPad is only 19MB currently.


    There is only one exlanation I can think of, and it is not a very nice explanation: defective flash memory that is put aside by the OS. Flash memory can wear out, and there is no category for it (would not be good PR), and to make the sums add up to the initial ex-OS available memory of the device, it has to go to the 'other' category.


    So, I expect the 'Other' category to grow back to where it was, and I have to live with a less functional device. Hope the rest of the flash will remain good, and I will keep a generous amount free to avoid stress on it.

  • Raydome Calculating status...

    iPhone 4s 16GB


    Scary ****...

    I finally succumbed to intalling IOS7.


    All my apps disappeared and I spent an age finding and re-installing them, all the while ******* my pants that they were gone forever.

    However, several deep breaths and several glasses of wine later, yes, they returned (slightly different) but intact. And- OTHER went from 3.4 GB to 896.7 MB!

    It worked for me but all of these 'fixes' seem random so best of luck!

    Loving the iPhone but hating the software (and the lack of concrete advice from Apple)!!

  • nomadness77 Calculating status...

    I had 9GB OF OTHER!!!!  I just spent 1 hour deleting all the iMessage conversations I had (after saving pics and videos to my photostream).  Now I only have 1.34GB of "other"!!!!  Wow!  I had no idea that was all on my phone!  A lot of work to do in manually, conversation by conversation with family all the way from Dec back to April when I got my phone, but it was worth it.

  • Chronus Calculating status...

    So .. I had the same problem. i5 with 9Gb of Other. Removed the music. Deleted all. It did free up around 7gb. I still have 1,92 Gb. The idea is like this. I believe there are a lot of situations when you don't finish the sync for various reasons. And somehow it puts the unfinished sync in other. Hope it helps. I'll try to find the rest of 1,92 GB.

  • Tossnara Level 1 Level 1 (0 points)

    "Other" data is real data including your system files and cached content that you put on your device by using the built-in apps. It's just that as you use the phone, it will grow. This includes:

    • Messages and attachments
    • Contacts
    • Reminders
    • Safari bookmarks and cache
    • Email messages and attachments
    • Calendar entries
    • Genius data
    • Music catalog and cover art
    • Operating system settings
    • Game Center status


    To clear out “Other” data from your device, follow the guide in this article resolve this problem: d.html


    enter image description here

  • jkk4_1998 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 27, 2013 3:08 AM (in response to Tossnara)

    This link is not working for me. Anyone else been able to access "fireebok?"

  • Mr. Luigi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 27, 2013 7:27 AM (in response to jkk4_1998)

    Hi jkk4_1998,


    That link won't hunt.  You can google "fireebok" and see their products.  I checked it out, but didn't have the energy to look through it.  Tossnara's list of sources of "other" data is helpful and confirms previous postings.  You can also see why folks can get their "other" to various minimal levels.  Even after you remove as much as you can of the items listed, we all have different amounts of things like Music catalog and cover art, calendar entries, genius data, etc.  Some can't afford to remove all that information so they will not be able to get "other" as low.

  • necromancerzszs Calculating status...
    Currently Being Moderated
    Dec 30, 2013 10:04 AM (in response to Tossnara)

    sadly it's mac only

  • Code1337 Calculating status...

    i have a 32gb ipod touch 5 generation and have over 20gb of "other" data

    i am about to do a restore in hopes of lowering this

    it all started when my ipod froze and i ended up having to reset the ipod,

    after that i began to start reinstalling apps when i noticed my storage space was full

    i now bealive that it is all corrupt data from my old apps

    i hope restoring it works.....

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