HT201237: Final Cut Pro X: Version 10.1.3 release notes

Learn about Final Cut Pro X: Version 10.1.3 release notes
SpyderZ

Q: After upgrading to FCP X 10.1 all preview clips don't play correctly and stutter.

Machine:

 

Mac Pro 2009

SSD + 3 HDDs

Mavericks 10.9.1

3 x Nvida GT120 graphics cards

20 GB RAM

 

Problem:

After upgrading the project, all the clips that I preview that are not in the timeline have a horrible stuttering problem. The sound works fine, but the video is completely unusable. I copied the project to my new MacBook Pro 15" 16GB 512SSD and everything works fine.

 

The only difference was I didn't install FxFactory on the MacBook. I rippped FxFactory off the the Mac Pro and still the same problem. If I go into the library and find the source clip and play through Quicktime everything plays fine.

 

Any suggestions to troubleshoot this?

Mac Pro, OS X Mavericks (10.9)

Posted on Dec 20, 2013 11:24 PM

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Q: After upgrading to FCP X 10.1 all preview clips don't play correctly and stutter.

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  • Helpful answers

  • by SpyderZ,

    SpyderZ SpyderZ Dec 21, 2013 12:15 AM in response to SpyderZ
    Level 1 (4 points)
    Dec 21, 2013 12:15 AM in response to SpyderZ

    If I select,"Show Views on Second Display" everything works fine previewing clips.

     

    I actually have six monitors and 4 of the 6 display FinalCut playback fine. For some reason the middle to monitors which on a single graphics card having stuttering issues. I'm gong to switch them up with another card.

     

    Very odd, considering all the cards are identical.

  • by SpyderZ,

    SpyderZ SpyderZ Dec 21, 2013 1:04 AM in response to SpyderZ
    Level 1 (4 points)
    Dec 21, 2013 1:04 AM in response to SpyderZ

    I re-arranged video cards, it makes no difference. If I have FCP X 10.1 on any other screen, than my main screen it works fine. As soon as I drag it to the main screen the preview of clips malfunctions.

     

    I made a second user account and got the same result.

     

    I tried creating a new Library and imported test footage and the same thing happens.

     

    I also have Motion and Compressor installed.

     

    I really don't have time for a format/re-install.

     

    Any suggestions on possibly nuking everything video related and re-installing?

     

    This is the craziest non-sensical issue I've ever encountered on a Mac.

  • by SpyderZ,

    SpyderZ SpyderZ Dec 21, 2013 6:02 PM in response to SpyderZ
    Level 1 (4 points)
    Dec 21, 2013 6:02 PM in response to SpyderZ

    I have restored Mavericks back to 10.9 and upgraded FCP X, Motion, and Compressor to the latest versions and everything seems to be working fine now.


    I'm going to run a full backup before upgrading Mavericks this next time.

     

    One thing i've noticed is that this state is before I installed DivX. Maybe that might have been the cause.

  • by SpyderZ,

    SpyderZ SpyderZ Dec 26, 2013 12:27 AM in response to SpyderZ
    Level 1 (4 points)
    Dec 26, 2013 12:27 AM in response to SpyderZ

    After doing a full re-install of everything again, the problem still persists.

     

    This is a Final Cut Pro X Software problem. Where do I report a bug?

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Dec 26, 2013 6:30 AM in response to SpyderZ
    Level 10 (118,252 points)
    Apple TV
    Dec 26, 2013 6:30 AM in response to SpyderZ

    Feedback in the FCP menu.