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5th Gen iPod w/video, 60 GB songs keep stopping in the middle of play

599 Views 5 Replies Latest reply: Dec 23, 2013 2:09 AM by kdolph237 RSS
kdolph237 Calculating status...
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Dec 6, 2013 5:51 AM

I have an older iPod w/ video and it has served me well over the years, until just recently.

I use it in the gym and on my bicycle in a neoprene sleve so its always protected.

Now it has started to pause the songs during play by itself, so I have to hit play to restart them. It stops at varying intervals but it is such a pain to keep unlocking it to hit play.

It has not been dropped or exposed to water and it passes all the diagnostic tests in iTunes as well as Copy Trans Dr with flying colors.

(I cannot get it to go into the onboard diags as described on


I have reset and restored it numerous times, but it doesn't fix the problem.


Please feel free to ask questions or make suggestions.





5th Gen iPod w/ video 60Gb, Windows XP Pro
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)

    Do you use any type of remote control buttons on the cord?


    Does the problem occur if you place the iPod on a table (so it is not moving), without the "neoprene sleve," and play it?


    Does the problem occur if you use a different set of headphones?

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)

    The part about the problem not occurring when the iPod is stationary is interesting.  iPods that use a hard drive for storage "cache" song data (into its operating memory) at intervals.  I think it caches about 20 minutes of the upcoming music each time, but the amount (of music time) depends on the "bit rate" used to encode the songs (for MP3 or AAC).  Higher bit rate (less compressed and higher  quality) song files take up more space per minute, so less music time can be cached.  Songs that use a "lossless" format are the highest quality but take up MUCH more space; not very much can be cached by the iPod.


    The caching is done to (1) save battery power and (2) allow continuous playback.  (2) may be relevant here.  For iPods that use a hard drive for storage, when the iPod is being jostled about during use, the hard drive (because it has sensitive moving parts) cannot always access its data.  But because upcoming song data is cached (and the iPod is playing from its cached data), the playback is normally continuous.


    So, if the caching is not working properly, or if the hard drive is becoming less reliable, the iPod may be running out of cached song data because it cannot access the hard drive to cache the next portion of song data.  That's when it stops playing.  When the iPod is stationary, the hard drive is accessible when needed, so this problem does not occur. 


    If you recently did something to your iTunes library, such as replace all of your lower bit rate 128 kbps song files with 256 kbps (or higher) versions, that may also contribute to this issue, because the iPod is now caching fewer minutes of music each time.


    "Normal" movement of iPod is  fine (normally), so it may help if you can carry the iPod in a way that minimizes exposure to repetitive strong movements (or vibration) that continue for extended periods.


    NOTE:  iPods that use flash-based storage (such as the nano) do not need to cache song data.  Flash storage has no moving parts.  They are better suited for wearing during exercise.

  • agd931 Level 1 Level 1 (0 points)

    I had this problem too, occasionally.  I have the same iPod as you but 30GB.


    I fixed it by connecting it to my Mac, , Utilities, Disk Utility, selected the iPod, then Check Disk Permissions, then Repair Disk Permissions. 


    It takes a couple of minutes to finish, I had quite a few error permissions, once repaired its been as good as gold.


    I see that you are using Windows, have you tried a disc error check, then a full defragment?


    hope this helps.


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