HT1600: Apple TV (1st generation): How to update Apple TV software

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WooDz
Level 1 (4 points)

Q: original DVD will not display via Apple TV

So I trying to play a DVD inserved into my MacBook Pro 2.3GHz bought new Jan 2013.

 

I have an Apple TV connected to my Projector via HDMi, desktop mirroring is enabled

 

The film plays but all I get is a grey screen on both the displays.

Looks like a typical DRM issue yet Apple help files maintain DVD playback only possible via Apple TV

 

Any help on on being able resolve this issue would be greatly appreciated...

MacBook Pro, OS X Mavericks (10.9)

Posted on Dec 18, 2013 11:28 AM

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WooDz

Q: original DVD will not display via Apple TV

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 18, 2013 11:31 AM in response to WooDz
    Level 10 (104,081 points)
    Apple TV
    Dec 18, 2013 11:31 AM in response to WooDz

    Use something other than the Apple DVD player, which blocks protected content over AirPlay.

     

    Try something like VLC.

  • by WooDz,

    WooDz WooDz Dec 18, 2013 11:41 PM in response to Winston Churchill
    Level 1 (4 points)
    Dec 18, 2013 11:41 PM in response to Winston Churchill

    Sadly this hasn't helped because although I got a start screen the audio would stutter and when the film started the screen went black whilst the audio continued to stutter.

     

    A night ruined. It's not often That my wide and I get the chance to sit down together and watch one of her favourite films and last night was a repeat, albeit with the hassle of updating various pieces of software including my Apple TV only for nothing to work after 2 hours.

     

    To say I'm disappointed in Apple to deny my right to watch a a film is a slight understantment.

    They can argue all day about protecting piracy but there a massive difference between protection and inhibiting ones rights. I cannot for the life of me understand why DRM protection should be applied to an original DVD inserted into a super drive and played back on a 2nd monitor. For the past 6 years I've been running nothing but Apple products for everything and In the past 12 months I'm slowly starting to become dissatisfied with Apple's protocols and customer support, or lack there of.

     

    Now if someone actually from Apple customer services can reply to this thread with a link to a patch or anything else which will honour my right to watch original bought DVDs on my TV or my newly bought projector, Apple will be going some way in restoring my faith in their products and services.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 19, 2013 7:24 AM in response to WooDz
    Level 10 (104,081 points)
    Apple TV
    Dec 19, 2013 7:24 AM in response to WooDz

    WooDz wrote:

     

    Sadly this hasn't helped because although I got a start screen the audio would stutter and when the film started the screen went black whilst the audio continued to stutter....

     

    ...To say I'm disappointed in Apple to deny my right to watch a a film is a slight understantment...

     

    They can argue all day about protecting piracy....

    Clearly AirPlay Mirroring is working fine with VLC, it's your network that is causing these problems.

     

    The following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by WooDz,

    WooDz WooDz Dec 24, 2013 7:07 AM in response to Winston Churchill
    Level 1 (4 points)
    Dec 24, 2013 7:07 AM in response to Winston Churchill

    I've spent the last days trying to view a film to stream over Airplay but this does not work.


    Methods tried with all producing the same effect:

    Playing a DVD via Apple's DVD player

    Playing a film trailer via iTunes Store

    Playing a purchased film that's fully downloaded to my MBP

     

    All of these options send audio to the Apple TV but the Screen on both my MBP and Apple TV goes grey.

    This is not a Grey/White Chequered screen but fully grey.

     

    The only option available to me at present is to stream purchased content direct from my cloud account via the Apple TV itself.

     

    There is clearly some problem here other than my network.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 24, 2013 7:43 AM in response to WooDz
    Level 10 (104,081 points)
    Apple TV
    Dec 24, 2013 7:43 AM in response to WooDz

    WooDz wrote:

     

    There is clearly some problem here other than my network.

    No, all those problems are network related except for the chequer pattern you get when you use DVD player which I've already explained.

  • by WooDz,

    WooDz WooDz Dec 24, 2013 7:48 AM in response to Winston Churchill
    Level 1 (4 points)
    Dec 24, 2013 7:48 AM in response to Winston Churchill

    So my network turns the screen on my MacBook grey?

     

    I've read no other information about the screen greying out in any seaches made on the internet so far.

     

    The trouble shooting guide doesn't even mention grey screens.

  • by bluepete23,

    bluepete23 bluepete23 Dec 28, 2013 11:20 AM in response to WooDz
    Level 1 (0 points)
    Dec 28, 2013 11:20 AM in response to WooDz

    I have the same issue trying to play a DVD to my Apple TV from my Macbook, wifi box is a Apple basestation in the same room.  Bloody grey screen is annoying me.