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Error message when sending from hotmail exchange account on my iPhone 4

4160 Views 6 Replies Latest reply: Dec 24, 2013 10:36 AM by CPJ_1 RSS
si5 Calculating status...
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Mar 30, 2011 2:13 PM
"Cannot Send Mail - An error occurred while delivering this message". Please help!
Dell, Windows 7
  • DGG21 Calculating status...
    I've got the same problem.

    It was going fine, I didn't change any settings, and all of a sudden was getting an error message when trying to send email through hotmail account.

    It still receives emails, just can't send.

    I did get a popup message saying I needed to logon to hotmail, but the passwords etc are all still the same, so I'm not sure what else it wants me to do to "logon".

    Any ideas appreciated.

    iPhone4, iOS 4
  • DickWarlock Calculating status...

    I am having the EXACT same problem and have spent hours online trying to solve it with no luck. Has either of you fixed your issue? If so, can you tell me what the problem/fix was? Thanks a ton!

  • steve481 Calculating status...

    Here are the steps to setup Hotmail to sync and push to your iPhone (this works on the iPad too):

    • Launch Settings
    • Tap on “Mail, Contacts, Calendar”
    • Tap onto “Add Account”
    • Select “Microsoft Exchange”
    • Enter your full Hotmail email address into both the Email and Username fields
    • Leave Domain blank
    • Enter your password
    • Enter “Hotmail” as the Description
    • Tap onto “Next”
    • Now you must enter the server, use “” for the Server name then tap onto “Next”
    • The iPhone will now verify that your Hotmail information is entered correctly, the next screen you’ll be able to enable Mail, Contacts, and Calendars


    You can then delete your original Hotmail email account on the iPhone (i.e. the one which you can't send emails from).


    Hope that helps.

  • nealmbyrne Calculating status...

    Anyone solved this problem, really been annoying me the past few months. Have tried all solutions I can find online but no luck - please help?



  • CPJ_1 Calculating status...

    I have had the same problem. When I updated my hotmail/msn password on a desktop computer, I then had to update it on my iPhone in TWO areas (Incoming and Outgoing, the latter is obviously the issue we're experiencing):


    #1 Incoming:


    Settings> Mail, Contacts, Calendars> (Select the hotmail/msn email)> Password> (update your password)> Done


    #2 Outgoing:


    Settings> Mail, Contacts, Calendars> (Select the hotmail/msn email)> Outgoing Mail Server (which is on my iPhone)> click on again to get to the password area> (update "Password")> Done> Back> Done

  • CPJ_1 Level 1 Level 1 (0 points)

    See my response above in case you have not since resolved this


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