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Helpful answers
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Dec 24, 2013 1:14 PM in response to Suzy-smithby jason269,Hi, Suzy-smith.
Thank you for visiting Apple Support Communities.
Here is some helpful information regarding devices showing as offline or unable to locate with the Find My iPhone feature.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/TS4006
iCloud: Troubleshooting the Find My iPhone app
http://support.apple.com/kb/ts3376
Cheers,
Jason H.


