HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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Helpful answers
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Dec 24, 2013 2:57 PM in response to Bro Hartmanby diesel vdub,Connect the device via microUSB to a computer running iTunes and restore it.
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by Winston Churchill,Dec 24, 2013 2:57 PM in response to Bro Hartman
Winston Churchill
Dec 24, 2013 2:57 PM
in response to Bro Hartman
Level 10 (104,380 points)
Apple TVWelcome to the Apple Community Bro.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)