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Apple AirPort Express - Streaming Music on iTunes - Frequent Music Drop out

304280 Views 457 Replies Latest reply: Mar 21, 2014 9:56 AM by dfletter RSS
  • motley71 Level 1 Level 1 (0 points)

    Well I realise that this is not a suitable solution for everyone but I turned off the wifi connected with a home plug and have not interuptions since.

  • Don Roedl Level 2 Level 2 (210 points)

    The problem went away for me through upgrades over the years. I have not used the Airport express in a long time. I stream to a 2nd gen Apple TV. I really don't know what or where it changed, but it just works. Of course now I rarely use iTunes for anything other then iTunes Radio, which is great...and audiobooks.

  • aringa9 Level 1 Level 1 (0 points)

    I'm another dropout victim and my story goes like this.

    I have an ASUS RT-N56U router and three AE's connected to it, two for streaming and one for printer.

    The streaming drops out occasionally from both iPad Air and MacBook Pro.

    This is what I tried already to resolve:

    - connecting the AE directly to the router with an ethernet cable and disabling the Wifi

    - disabling IPv6 on the MacBook

    - setting a channel that nobody is using


    None of this helped to eliminate the drop-outs.


    Now I'm considering buying an Airport Extreme to have a "clean" Apple infrastructure.

    Can anybody confirm that this might help to resolve this annoying issue?

  • peter141 Level 1 Level 1 (0 points)



    I have tried almost every single fix and nothing solved it. I noticed a lot of people said after uprading the firmware they started experiencing problem


    So what I did was downgraded the firmware and there is a very easy way to do this


    1. Open up airport utilty

    2. Click once on the device

    3. A popup will show the firmware version

    4. Hold down option, and downgrade (I downgraded to 7.5.2)

    If this works for you be sure to like  =)

  • wgoletz Level 1 Level 1 (0 points)

    July 2013 I installed 3 brand new Airport Express boxes happy having the same sound all over my house.

    Audio streaming from iTunes on iMac with OSX 10.7 worked well up to 2. October when a so called security update was automatically installed.

    After that update I experienced streaming dropouts every 2 minutes for up to 20 seconds.


    Started reading Mac forums and found a lot of threads around this problem and a lot of entries talking about reconfiguring the WLAN, take another router etc.

    All attempts of reconfiguration etc. to get rid of these dropouts failed.


    Frustrated I started iTunes on my old Windows box, opened the iTunes library shared from my iMac started any title to play and stream it to my AE boxes.

    YES it works... no dropouts anymore.


    This works fine since 3 months until now but it requires Windows.


    Meanwhile I have got a new iMac hoping the known streaming issue doesn‘t exist anymore because of new better, faster hardware and Maverics running latest iTunes version.

    Nothing changed, as soon as I try to play a tilte directly from OSX 10.9 / iTunes 11.1.3 and streaming to AE the dropouts are back again.


    Since my old windows box died mid of december I installed iTunes for Windows on my VMWare Fusion Windows installation and configured it to again take the shared iTunes library from the iMac (also running VMWare!!!).

    And YES it works again.


    Why the heck does audio streaming to AE from iTunes running on Windows work properly but streaming from iTunes running on Mac OSX always has dropouts?


    I don‘t believe that there is any issue with Router, WLAN , Airport Express or iTunes itself. I think there is any software layer in the os or iTunes working fine on Windows but not on OSX.


    Using Windows solves this problem for me but is it Apples intention to use Windows?

  • Rocam Level 1 Level 1 (0 points)

    I just installed the new airport express with a customer of mine, and that works like a charm. Before he was using the old version and that one also dropped all the time.

  • aringa9 Level 1 Level 1 (0 points)

    My experience is just the opposite. I had major sound drop-outs with the AE 2nd generation. With first generation AE's no drop-outs anymore!

  • dfletter Level 1 Level 1 (0 points)

    I also have this problem. I have a MacMini for my music server, an ASUS EA 68 for my router, two ASUS 66 access points for my primary WiFi network. I use 4 AirPort Expresses in client mode to stream music to multiple audio systems around the property. When I first start the system everything works fine and controlling it using my iPhone Remote app works perfectly. But if I move around the house and start and stop other devices on the network I eventually begin to get drop outs and eventually I cannot reach iTunes using Remote even while the rest of the network is behaving fine. When I go to the MacMini to see what is happening, iTunes is unresponsive and I must force quit the app and restart. If nothing changes on WiFi, the streaming will work fine for days at a time.


    Obviously iTunes has extensive network logic in it and some changes in the network cause it to hang. So what is the solution? All devices are at the most recent releases of their respective firmware and software. Must iTunes stream over a dedicated WiFi SSID to scale to this level? I have not tried that yet since it is quite a lot of work to setup the experiement. For now I've just gotten used to restarting iTunes frequently but I could never recommend this for a client setup and doing everything with ethernet defeats the purpose of using Airport Express, even if it would fix the problem.

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