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iPad 3 Verizon LTE sim issues

82882 Views 199 Replies Latest reply: Apr 12, 2014 3:01 PM by edwardsmur RSS
  • T for Tiger Calculating status...
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    Dec 25, 2013 12:32 PM (in response to Ellis Z)

    I had this VZ SIM card issue last year and it made me so annoyed. My advice is just go get a T-mobile micro sim from T-mobile website and switch to T-mobile free 200mb per month plan and never look back at VZ SIM card.  I posted my experience a month ago here and I have been using the free monthly 200mb.  It is in the 2nd month now, it works like a charm and the speed is great with what I need it for news, emails and iMessage.  I get 6mbps speed in my areas and it is not bad at all.  The most important part is it made my VZ ipad 3 truly a pre-paid data ipad. No need to worry about  the sim will get fried by stupid VZ's network. I thought I wasted that extra $130 for the LTE antenna on my ipad 3 after I gave up dealing with VZ stores and VZ prepaid numbers last year, but now I am totally happy that I am using the LTE antenna on a weekly basis and the best part is "FREE".  Hope you can find the best solution to your SIM card issue.

  • RogerSC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 25, 2013 1:56 PM (in response to Stanman525)

    This Verizon SIM card worked well for me with prepaid data on my iPad 3, so if you need a working SIM card, and are willing to pay a couple of bucks:

     

    http://www.amazon.com/gp/product/B006GCE5QQ/ref=wms_ohs_product?ie=UTF8&psc=1

     

    I got the above SIM card after going to a Verizon store as instructed by Verizon, to get a SIM card to use with their pre-paid plan.  This was after the one in my iPad 3 sat for more than 6 months without getting used and could not be used anymore.  The Verizon store would only give me a SIM card if I put the iPad on my monthly Verizon plan, which I have no desire to do.  I understand that any Verizon SIM card will work for pre-paid or on your monthly plan, only the Verizon store would not give me one just to use on pre-paid. 

     

    Note: I don't work for Amazon or Verizon, and have happily replaced my "soon to reach 6 months" expiration (again) Verizon SIM card with a TMobile SIM card on their 200MB of data per month free program.  The TMobile SIM card with free data is working fine for me.

  • Stanman525 Calculating status...
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    Dec 25, 2013 4:45 PM (in response to RogerSC)

    having a tmobile option sounds great.

    I did have another idea.

    For those that dont use the ipad that much would be to add it to your plan and then suspend the line for three months at a time .The cost would be $53.43 for three months service each year .You would use it one month on and three months off.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Dec 25, 2013 4:46 PM (in response to RogerSC)

    You know, I wanted to get it to work on Verizon because I really wanted the LTE speeds  But after spending all this time on it, and my patience starting to run thin, I may just go and get the t-mobile card.  (I already have t-mobile on my phones).

     

    As for the $17+ a month as an add on line for Verizon, I don't have any other Verizon devices, and after this fiasco, I'm 100% certain I'll never do business with them ever again.  This was the worst kind of advertising for them.  This should have been a simple operation.  Instead they spent hours on the phone with me so I could buy a $20 data plan and failed.  That's not even smart business from their side.

     

    I have multiple work devices.  I usually turn on this iPad for personal trips and turn it off when finished.  Obviously right now t-mobile makes far more sense.  I'll just lose the LTE on this particular device until it's replaced. 

     

    Thanks everyone for the feedback.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Dec 25, 2013 4:48 PM (in response to Stanman525)

    @Stanman525 ... that would work if I could ever get Verizon to activate this new SIM card, but they don't seem to be able to do that.  I think I'm done trying. 

     

    T-Mob here I come.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Dec 26, 2013 12:47 PM (in response to Ellis Z)

    Christmas is a time of miracles!!! 

     

    I finally got a hold of someone at Verizon Pre-paid that knew what they heck they were talking about!!  I am now up and running. 

     

    But a few points that came up that you all need to be aware of:

     

    - The retail stores think and act as if they are a separate business from VZW Pre-Paid.  They will make NO effort to help you with pre-paid because they view it as a competitor.  Even if they KNOW how to fix you, they will not help.  Pre-paid knows this, but they treat contract the same way.  So you have two arms of the company knowingly trying to torpedo each other.

     

    - The Twitter assist for Verzion is for post-pay only.  They won't or can't help with pre-pay

     

    - You do NOT need a new SIM card when yours is bricked.  pre-pay tells me they can "re-activate it" for you for free.

     

    - It is no longer 5 months to "brick" your SIM card.  It's now *3* months (90 days) since last use.  (Yes, they made it even MORE difficult)

     

    My opinion still hasnt' changed that this will be my last Verizon device.  But it was very nice to finally speak to someone that was knowledgeable and helpful. (and my device is now humming along at 23 MBps LTE again.) 

  • RogerSC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 26, 2013 2:01 PM (in response to Ellis Z)

    Unless things have changed, when my SIM cards were "bricked" for:

     

    1. More than 6 months since it was activated and used.

     

    2. I removed my pre-paid account instead of just stopping service.

     

    Neither time could Verizon re-activate the SIM card that I had.  It was toast both times.  There are times when they can re-activate it, but not always.  I guess that's what we, the customer, get when they think that they have a monopoly.  They just do whatever they want, not in the customers interest but they apparently feel that they don't have to care.

     

    Anyways, as I said, I don't care at the moment, working fine with TMobile.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Dec 26, 2013 2:16 PM (in response to RogerSC)

    Just reporting what they said to me. 

    (and I'm not sure why I even believe them since they've lied to me at every turn since this started.)

     

    Good move with t-mobile.  That's who I'm going with after this. 

  • MisterEdF Calculating status...
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    Dec 28, 2013 7:28 PM (in response to dubprocess)

    Hey folks.  If you have a VERIZON LTE IPAD it will work with ANY SIM be it AT&T, T-Mobile or any other GSM carrier.  By FCC rule all VZW LTE devices (including iPhones & iPads) are fully unlocked whether you buy them from Apple or VZW despite what they tell you.  The only catch is only the iPad 4, iPad AIR, iPad Mini and Retina Mini have all the proper bands to get the LTE frequencies from the other carriers. On the older VZW models you won't get LTE just 2G or 3G.

     

    You don't have to sell your Verizon iPad to use another carrier.  I've used both T-Mo and AT&T on my VZW Mini, Mini2 and Air and get full LTE coverage.  I always buy the Verizon model because it's unlocked PLUS it has a higher resale value.

     

    Neither T-Mo or AT&T will kill off your sim. 

     

    Also, any VZW sim will work on VZW prepaid.  Don't let them send you one because it will not be provisioned properly for Prepaid.  Buy any VZW sim off eBay and it will work just fine (if you insist on continuing to deal with the morons who work for VZW).

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Dec 28, 2013 10:01 PM (in response to MisterEdF)

    It is true that any carrier that uses the 700 band is required to not lock the device under FCC regulations. 

     

    I might sell so that I can use the LTE.  Switching the iPad 3 to T-Mo or AT&T brings us back to HSPA+ speeds (which isn't terrible, about 8-10MBps), but once you have experienced 35-45MBps on LTE, you sort of get spoiled. 

     

    (Although Verizons speeds have been dropping the last few months and they are almost at the point of being at HSPA+ speeds.)  My T-Mo Galaxy Note 3 (LTE) regularly gets 35-45 MBps.  Quite nice indeed. 

  • LKB22 Calculating status...
    Currently Being Moderated
    Feb 13, 2014 8:15 PM (in response to T for Tiger)

    I totally agree with everyone who has had a great experience switching to T-Mobile.

     

    I had the same on-going hassles with Verizon. Based on advice in this forum, I ordered a T-Mobile micro sim card off the website and popped it in. To activate it I called the basic prepaid customer support number and they set me up for the prepaid service (with the free 200MB and ability to buy more data as needed). They just needed to assign my device a mobile "phone number."

     

    BTW, don't worry about unlocking issues. Verizon told me they "can't" unlock the iPad 3. But in reality they don't even need to. They were horrible to deal with down to the very last interaction.

     

    Never again - I love T-Mobile!

  • tasdisr Calculating status...
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    Feb 25, 2014 4:17 PM (in response to RogerSC)
  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    Feb 25, 2014 5:47 PM (in response to tasdisr)

    It should, but you are still going to have to call the Verizon Pre-Pay desk and deal with those unpleasant folks.  The problem is that the normal provisioning process for non iOS devices (aka Phones) is that VZW will send you a text message that you have to respond to (or get a code from).  Two problems here:  1) You won't get the text message on your iPad, and 2) The normal process has you managing the iPad from their web-site and NOT the device. 

     

    If you call pre-paid *and* get someone with a clue, they can fix this all for you in typically about 30 to 60 minutes. 

     

    BUT: If you have to call them anyway, have them send you a SIM card and save yourself the ebay fee.  (Unless they try to charge you a high price, then buy one on e-bay and call them back.)

     

    As mentioned above, there is no way to make this easy.  It's the last Verizon product I'll ever buy.

  • tasdisr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2014 6:18 PM (in response to Ellis Z)

    Thanks Ellis Z. I was not sure and wanted to make sure if I have to buy one off of ebay, I have read that if you use the prepaid plan as I only need the cellular plan when I travel and you cancel after the prepaid time (for example 30 days) that it burns the sim card and it is no longer usable.

  • RogerSC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2014 6:28 PM (in response to tasdisr)

    I believe that if you don't use prepaid data for 6 months, then you'll need a new SIM card.  Unless they've fixed this, which I really doubt, since it works so well for them *smile*.

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