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internet email account hacked

352 Views 3 Replies Latest reply: Dec 27, 2013 7:36 PM by babowa RSS
malagasny Calculating status...
Currently Being Moderated
Dec 27, 2013 2:05 PM

My husband's hotmail email account was hacked, and it sent out links to his contacts this morning from our iMac.  He mainly uses that account for football pools, etc, but had a few personal contacts as well.  It appears that Microsoft knew his account had been hacked.  He was asked to create a new password and was provided info on checking for viruses, malware and restoring his account.  Of course, besides changing his password and restoring his settings, the rest was relative only if running Windows, which we are not.  I went to Safari help and used those suggestions... private browsing, history clearing, clear saved passwords, etc., but stopped at the clear cookies deal.

 

So my question is 2-part:

 

1.  Should we be worried that anything besides his hotmail account was affected?

 

2.  When I searched Safari re: security, clearing cookies was mentioned, but with a warning as to website's behavior if we clear.  Should cookies be cleared on a regular basis?  It's something we've never done, mainly because we don't understand it all.

 

Thanks for any help.

iMac, OS X Mavericks (10.9.1)
  • xtremecarbon Level 4 Level 4 (2,235 points)
    Currently Being Moderated
    Dec 27, 2013 7:05 PM (in response to malagasny)

    1. No. I wouldn't worry. I'm guessing the contacts are linked to his hotmail account so regardless of what computer he'd be on the same thing would've happened.

     

    2. Generally it's a good idea to clear cookies you aren't familiar with I find that most often cookies are from third party advertising agencies which are used for advertising and tracking your behavior - you can clear all of them at once or remove them manually in case you frequent websites that require cookies.

  • babowa Level 7 Level 7 (22,070 points)
    Currently Being Moderated
    Dec 27, 2013 7:36 PM (in response to malagasny)

    2.  When I searched Safari re: security, clearing cookies was mentioned, but with a warning as to website's behavior if we clear.  Should cookies be cleared on a regular basis?  It's something we've never done, mainly because we don't understand it all.

     

    You'd be surprised how many cookies sites deposit on your computer. Cookies are used mostly for marketing purposes (so they are an annoyance) with the exception of financial institutions who use it to verify that it's your computer trying to sign in. I regularly go through them and weed them out. My reason for not clearing them all is because one of my banks requires me to call them for assistance if I wipe out that cookie - their site does not recognize my Mac and in order to get a temporary password, I have to call them. It's an antiquated and annoying thing because other sites can easily deal with it, but there is nothing I can do. So, I weed out the cookies manually in order to keep my bank's cookies intact.

     

    Just scroll down the list of cookies and delete whatever you don't recognize - trust me, the next time you'll visit the site, they'll deposit another cookie thinking you've never visited there previously. Here is a small portion of mine:

     

    Screen Shot 2013-12-27 at 7.33.11 PM.png

    I'm going to delete every one except Apple's...

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