HT204389: Use Siri on your iPhone, iPad, or iPod touch

Learn about Use Siri on your iPhone, iPad, or iPod touch
Peeweekid67

Q: Siri does not work on my ipod 5 since the ios7 upgrade

Siri no longer recognizes voice commands on my ipod 5 since the ios7 upgrade.  Any suggestions?  Thanks

iPod touch, iOS 7.0.4, Siri no longer works

Posted on Dec 28, 2013 9:01 PM

Close

Q: Siri does not work on my ipod 5 since the ios7 upgrade

  • All replies
  • Helpful answers

  • by bobseufert,

    bobseufert bobseufert Dec 28, 2013 9:52 PM in response to Peeweekid67
    Level 6 (13,827 points)
    iPad
    Dec 28, 2013 9:52 PM in response to Peeweekid67

    Go to settings>general and make sure she is turned on. When you hold the home button does Siri say anything to you ?

  • by Peeweekid67,

    Peeweekid67 Peeweekid67 Dec 29, 2013 11:22 AM in response to bobseufert
    Level 1 (0 points)
    Dec 29, 2013 11:22 AM in response to bobseufert

    Siri is turned on.  Both my sons have the ipod 5.  Siri works on one ipod, but not on the other since the upgrade.  When Siri comes on, you can't here her and she doesn't respond to questions that you ask her.  Instead, she posts questions on the screen that you can ask her, but no repsonse when you talk to her.  It's almost as if the microphone no longer works. 

  • by bobseufert,Helpful

    bobseufert bobseufert Dec 29, 2013 11:41 AM in response to Peeweekid67
    Level 6 (13,827 points)
    iPad
    Dec 29, 2013 11:41 AM in response to Peeweekid67

    Next comes a reset. Press and hold both the home and power buttons for 10-15 seconds till the Apple logo appears. Then release both buttons. Wait 15-20 seconds till your iPod starts on it's own. Check to see if Siri is feeling better.

  • by lllaass,Solvedanswer

    lllaass lllaass Dec 29, 2013 1:30 PM in response to bobseufert
    Level 10 (188,791 points)
    Desktops
    Dec 29, 2013 1:30 PM in response to bobseufert

    iOS: Troubleshooting Siri

    then

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears. Already suggested

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                                

    iOS: How to back up                                                                                     

    - Restore to factory settings/new iOS device.             

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                                      

  • by Peeweekid67,

    Peeweekid67 Peeweekid67 Jan 11, 2014 3:56 PM in response to lllaass
    Level 1 (0 points)
    Jan 11, 2014 3:56 PM in response to lllaass

    It's a hardware problem and we have to send it back.  Thanks for everyones help!

  • by Peeweekid67,

    Peeweekid67 Peeweekid67 Jan 11, 2014 3:56 PM in response to bobseufert
    Level 1 (0 points)
    Jan 11, 2014 3:56 PM in response to bobseufert

    Thanks for your help, it's a hardware problem and we have to send it  back

  • by bobseufert,

    bobseufert bobseufert Jan 11, 2014 4:07 PM in response to Peeweekid67
    Level 6 (13,827 points)
    iPad
    Jan 11, 2014 4:07 PM in response to Peeweekid67

    You're welcome.