4 Replies Latest reply: Dec 29, 2013 3:00 PM by Busta999
Busta999 Level 1 Level 1 (55 points)

I can see my updates, I can see my purchases but Categories , Top Charts and Featured are all offline, have been all afternoon.

 

My 30MB downloa dis working fine.

 

Mind you Keynote, Numbers. Pages all crash when trying to open anything in the cloud and now 1Password just stalls on open.

 

I guess they are all cloud issues.

 

Pretty sure it is not local, did a complete OS rebuild this morning - iMac flakey since upgrading to Mavericks think it is to do with my fingerprint scanner


iPhone 5s, OS X Mavericks (10.9), iMacs, iPads, iPhones, TC, AEs, ATV
  • 1. Re: Any one any idea when App Store will be back online?
    Linc Davis Level 10 Level 10 (117,700 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

  • 2. Re: Any one any idea when App Store will be back online?
    Busta999 Level 1 Level 1 (55 points)

    Thanks

     

    I bit the bullet and - rebuilt the OS, again, this time restored NOTHING at all from backups.

     

    Seems everything is running again, now just need to work out how to get my old emails from my backups without dragging any of the nasty stuff that was corrupting the iMac.

     

    Just re-downloading all my apps - I have all the keys for them in 1Password :-)

  • 3. Re: Any one any idea when App Store will be back online?
    Linc Davis Level 10 Level 10 (117,700 points)

    Bring the Mail browser window forward, then enter Time Machine. Scroll back in the time-travel view to the most recent snapshot containing the messages you want to restore. Select the messages, then click Restore. The messages will be restored to a new mailbox. From there you can move them wherever you like.

  • 4. Re: Any one any idea when App Store will be back online?
    Busta999 Level 1 Level 1 (55 points)

    Many thanks for response, I will give that a shot tomorrow.

     

    All I can say is thank heaven for 1Password with all the software keys and rules for downloading the apps.

     

    It would have been a miserable job without it.