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Ipad Restore will not go past "preparing ipad for restore"

704 Views 1 Reply Latest reply: Dec 29, 2013 7:02 PM by AnaMusic RSS
Theshan Calculating status...
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Dec 29, 2013 7:01 PM

My ipad is frozen on the "connect to iTunes" screen. iTunes is stuck on "preparing ipad for restore" and will not continue, I have disconnected & turned off the ipad and started over several times. It always does the same thing.

iPad, iOS 7.0.4


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