Currently Being ModeratedDec 29, 2013 8:14 PM (in response to CamilleDagorn)
If you are signed into the iCloud account the you iPhone 4 was using, and you go to Settings>iCloud>Storage & Backup>Manage Storage and tap the name of your iPhone 4 under Backups, it will tell you the data of the most recent backup. If that isn't the one you're looking for, it must not exist.
Currently Being ModeratedDec 29, 2013 10:38 PM (in response to randers4)
Yup, it's there and says December 29, 2013, however when I tried to restore my phone upon its initial setup, this backup date didn't show up in the drop down. Same goes for when I try to restore back up via itunes. It looks like some photos restored but others didn't for some reason.
Currently Being ModeratedDec 30, 2013 10:58 AM (in response to CamilleDagorn)
Is your 5s running iOS 7.0.4 as stated in your profile? You wouldn't see the backup when you tried to restore it if your phone was running a lower version of iOS than your old phone was when the backup is created. If that was the case you would need to update your 5s in order to access the backup. However, if it's running 7.0.4 you're already running the latest version and that wouldn't explain it.
Currently Being ModeratedDec 30, 2013 3:45 PM (in response to CamilleDagorn)
I'm having exactly the same issue!!! It's a nightmare!!
Currently Being ModeratedDec 30, 2013 4:02 PM (in response to CamilleDagorn)
Same issue, previous device backed up to iCloud, then setting up new device, did the restore from icloud backup that I made last week, but camera roll is empty.
iCloud help says Camera roll is backed up. Checked iCloud backup, Camera roll is there.
Forums suggest restore from itunes, tried ... but again empty camera roll.
Clear all settings and data, as suggested in forums, bearing in mind its a new device, restore from back up, not USB but Wifi only, still empty camera roll.
Wiped it, tried restore again, still no Camera roll. Lot sof shared photostreams, but not my photos.
Download icloud PC app, only options for photos is Photostreams, no camera roll.
No way of accessing camera roll through itunes, or icloud app, or icloud.com
Is there really any point in iCloud backing up camera roll if it cant restore ?
Any suggestions, would be appreciated.
Currently Being ModeratedDec 30, 2013 4:10 PM (in response to Yvaine)
Ditto Yvaine... Why are we paying for the cloud?!?