WLRDP

Q: WIFI Extender Issue

I have an internet extender for our WIFI and the light is blinking and I can't figure out what to do to update or deal with it??  This is driving me crazy.  I see it on the Utility menu that there is an issue but even when I plug it in in close proximity to the router i get nothing?  Do I need to hardwire it to update it?

Airport WIFI Extender

Posted on Dec 30, 2013 10:57 AM

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Q: WIFI Extender Issue

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  • by Tesserax,

    Tesserax Tesserax Dec 30, 2013 11:34 AM in response to WLRDP
    Level 9 (54,786 points)
    Wireless
    Dec 30, 2013 11:34 AM in response to WLRDP

    What is the make & model of both the wireless router that you are trying to extend and of the extender?

  • by WLRDP,

    WLRDP WLRDP Dec 30, 2013 11:41 AM in response to Tesserax
    Level 1 (0 points)
    Dec 30, 2013 11:41 AM in response to Tesserax

    The Extender is A1392 (we have two in the house and the other one just started blinking too).  The Airport Extreme is A1143.

  • by WLRDP,

    WLRDP WLRDP Dec 30, 2013 11:51 AM in response to Tesserax
    Level 1 (0 points)
    Dec 30, 2013 11:51 AM in response to Tesserax

    When I click on the Airport Utility I see where the extender is having an issue (I just clicked on the one that just started blinking and it must have re-calibrated itself so there is no issue with that one now).  The one that is g=having an issue gets "found" but when I click on it and it shows that it is trying to connect I get an unexpected error message???

  • by Tesserax,

    Tesserax Tesserax Dec 30, 2013 11:57 AM in response to WLRDP
    Level 9 (54,786 points)
    Wireless
    Dec 30, 2013 11:57 AM in response to WLRDP

    Ok, thank you for providing the additional base station information.

     

    Note: Your 2nd generation 802.11n AirPort Express base stations can only extend one of the Extreme's Wi-Fi networks. That is because, you have a 1st generation 802.11n AirPort Extreme, which can only operate on one of the radios (2.4 or 5 GHz) at a time. Most likely, the Express base stations will only be extending the 2.4 GHz radio. If you want both radios extended, you will have to upgrade your Extreme to a 3rd generation model or later that supports simultaneous dual-band operation.

     

    I would suggest the following:

    • Power-down all of your AirPort base stations.
    • Bring both extender (Express) base stations into the same room as the Extreme.
    • Perform a "factory default" reset on all of your AirPort base stations.
    • Temporarily plug both Express base stations into the available LAN (opposing arrows) ports of the Extreme. Do not plug either Express base station into power just yet.
    • Power-up the AirPort Extreme. Wait for it to initialize.
    • Verify that you can get Internet access from both wired and wireless clients connected to the Extreme.
    • Power-up one of the AirPort Express base stations.
    • Use the AirPort Utility to configure the Express to extend the Extreme.
    • Allow the Express to restart. Verify that you can still gain Internet access with the extended network.
    • Power-down the Express; place it at the desired location, and then, power-up the Express; allow it time to reinitialize.
    • Verify that both the Extreme and the Express have solid green status LEDs.
    • Power-up the second Express. Again use the linked procedure to configure it to extend the Extreme. Allow time for the Express to restart and initialize.
    • Verify that all three base stations have solid green status LEDs.
    • Power-down the second Express, and then, place it at the desired location.
    • Power-up the Express and allow it time to initialize.
    • Again, verify that all three base stations have a solid green status LED.
    • Finally, verify that you can gain Internet access from your extended network.