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Helpful answers
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Dec 31, 2013 12:08 AM in response to DeafNaturalby blueeos,http://support.apple.com/kb/HT3180
Have you tried the above reset procedure?
- Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.
- Unplug the Apple TV power cord for three seconds, and then plug it back in.
My ATV 2 has 6.x.x.
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Dec 31, 2013 1:51 AM in response to blueeosby DeafNatural,Thanks for the suggestion. I tried it out but it didn't resolve the problem. I'm still getting the same message about not being able to update.