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Dec 31, 2013 6:28 AM in response to sunitathomsonby matt00,Hey sunitathomson,
Thanks for the question. I understand you are experiencing issues with FaceTime for Mac. The following resource may help to resolve your issue:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Furthermore, if you wish to remove and reinstall FaceTime, follow these steps:
Uninstall apps
- To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x).
If an icon doesn’t have a delete button, it can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.
- To uninstall other apps, drag the app to the Trash (located at the end of the Dock), then choose Finder > Empty Trash.
If you change your mind, before emptying the Trash, select the app in the Trash, then choose File > Put Back.
Warning: When you empty the Trash, the app is permanently removed from your Mac. If you have any files that you created with the app, you may not be able to open them.
OS X Mavericks: Install, update, and uninstall apps
http://support.apple.com/kb/PH14299
After uninstalling FaceTime for Mac, you can reinstall it from the Purchases section of the Mac App Store:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thanks,
Matt M.