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What is the point of a back-up?

249 Views 12 Replies Latest reply: Dec 31, 2013 1:31 PM by Allan Eckert RSS
Alukah Calculating status...
Currently Being Moderated
Dec 31, 2013 4:07 AM

After updating my 4s from os 6.1 to 7 I lost all my apps and my music, why are music and apps not included in a full phone backup? What is the point of a backup if everything will be wiped and cannot be recovered?

  • snozdop Level 5 Level 5 (4,815 points)
    Currently Being Moderated
    Dec 31, 2013 4:12 AM (in response to Alukah)

    Purchased music and apps are already stored on Apple's servers so are restored from there. There's no point Apple backing up stuff they already hold copies of.

     

    Nothing should be wiped or lost. Did you actually do a backup before updating?

  • Lawrence Finch Level 7 Level 7 (24,465 points)
    Currently Being Moderated
    Dec 31, 2013 12:56 PM (in response to Alukah)

    If your music was added manually it should still be in the iTunes library on your computer. You can sync it from there.

  • KiltedTim Level 8 Level 8 (35,875 points)
    Currently Being Moderated
    Dec 31, 2013 12:57 PM (in response to Alukah)

    Then it should still exist on the computer you used to sync it to the phone using iTunes. Just sync it to the phone again. What's the problem?

  • Ozzie1910 Level 1 Level 1 (75 points)
    Currently Being Moderated
    Dec 31, 2013 12:57 PM (in response to Alukah)

    The only way to back up ur music that you add manually is with itunes match but you will pay for that anually

  • Ozzie1910 Level 1 Level 1 (75 points)
    Currently Being Moderated
    Dec 31, 2013 1:09 PM (in response to Alukah)

    the point of a backup is that you can get back into a new iphone ipad ipod all ur info without start over but if u add something manually there is the point you have to do it again manually before i get worry because all my hundreds of mp3 musci will wipe after upgrade to a new iphone but bingo if u have everything on ur itunes library MUSIC section you need just syncing ur device and all the music and videos will be return back to ur device, get the point now?

  • KiltedTim Level 8 Level 8 (35,875 points)
    Currently Being Moderated
    Dec 31, 2013 1:15 PM (in response to Alukah)

    Alukah wrote:

     

    @Lawrence and Tim: if it was that simple I wouldn't be making this thread, most of my music came from physical copies that I no longer have and nothing was kept on iTune

    Then you no longer legally own copies of that music.

     

    The iPhone is not a backup device or a primary storage device. It's a companion device to iTunes and the cloud.

  • Lawrence Finch Level 7 Level 7 (24,465 points)
    Currently Being Moderated
    Dec 31, 2013 1:16 PM (in response to Alukah)

    There IS "warning" or information about what is stored in a backup. See: http://support.apple.com/kb/ht4946.

     

    Apple does make the assumption that you will keep your music in iTunes on your computer, because if you don't the next time you connect the phone to your computer and sync the music will be erased. Or if you don't that you will take advantage of iTunes Match for music not from the iTunes store.

     

    The point is why didn't you keep the music in iTunes? It can't be because it takes up too much space, because if your music was in your backup it would take up just as much space.

  • KiltedTim Level 8 Level 8 (35,875 points)
    Currently Being Moderated
    Dec 31, 2013 1:30 PM (in response to Alukah)

    Don't let the door hit you on the way out.

  • Allan Eckert Level 8 Level 8 (39,335 points)
    Currently Being Moderated
    Dec 31, 2013 1:31 PM (in response to Alukah)

    Goodbye. I hope you enjoy what ever you get to replace your iPhone.

     

    Allan

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