7 Replies Latest reply: Dec 31, 2013 2:10 PM by ernietamminga
ernietamminga Level 1 Level 1 (0 points)

My iPad2 stays turned on and draining the battery.

Closing the cover doesn't put it to sleep.

I also tried (several times) the hard shutdown... Holding down the start & top buttons for over 10 seconds until the screen goes black. Then as soon as I let go, it reboots itself, all the way up to the home screen.

Happens on repeated tries.

 

Anyone else experienced this obviously wrong behavior? It just started happening to me over the past 2 or 3 days. I've had the iPad for about 19 months.

  • 1. Re: iPad won't stay turned off
    Diavonex Level 9 Level 9 (62,755 points)

    Try reset iPad

     

     

    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

     

     

    Note: Data will not be affected.

  • 2. Re: iPad won't stay turned off
    ernietamminga Level 1 Level 1 (0 points)

    Tries that 5 or 6 times. ( it always used to work.) now, every time, it shuts down then immediately reboots with no action from me.

  • 3. Re: iPad won't stay turned off
    Diavonex Level 9 Level 9 (62,755 points)

    Suggest you remove you cover completely and try turning the iPad off.

  • 4. Re: iPad won't stay turned off
    ernietamminga Level 1 Level 1 (0 points)

    Yes, I've tried that several times, too.

    When I power down (with or without the cover attached) by holding the sleep/wake button down, and then swiping-right to power down, the iPad powers down, then immediately powers back up again.

     

    And I have also done the hold-both-buttons strategy several times.

     

    There seems to be no way I can make the iPad stay powered-down.

    Not good for battery capacity!

  • 5. Re: iPad won't stay turned off
    AmishCake Level 5 Level 5 (6,605 points)

    Back up and restore your software via iTunes.

  • 6. Re: iPad won't stay turned off
    ernietamminga Level 1 Level 1 (0 points)

    That didn't do any good either. I' sure now that it's an iPad hardware failure. Several weeks ago, the volume control buttons stopped working ... Press them, and nothing happens. The folks at the apple store tried restoring the unit etc. etc. and nothing helped. They finally noted that the sound would still work if an external speaker is plugged in -- but ONLY if an external was plugged in. They told me that the motherboard was failing and that nothing could be done about it because the 1-yr warranty had expired.

    So I' m sure this latest problem is just the next step in the slow death of the hardware, even tho the unit has never been dropped or got wet.

    I guess I must just have got a lemon (I assume that not ALL IPads hardware start failing within the first two years).

    I'll think about replacing it with a new one, but first I'll take some time to look at Android and Microsoft tablets, too.

  • 7. Re: iPad won't stay turned off
    ernietamminga Level 1 Level 1 (0 points)

    As a last resort, I made a "genius" appointment at the local Apple Store.

    They restored my iPad to factory-original state, then tried powering it down.

    It immediately powered itself back up.

     

    The Genius staff confirmed that yes, it is the motherboard that's bad and progressively getting worse. And they confirmed that there's nothing that can be done about it, since my iPad was beyond its 1-year warranty. I asked if I could at least get some kind of discount if I buy a new one, but alas, they said that I can't.